[AusNOG] LGA11 - Hurricane Update

Matt Perkins matt at spectrum.com.au
Tue Oct 30 16:25:41 EST 2012


Funny we are looking at a new project now to assess the feasibility  of 
using natural gas fueled standby generation.  I wonder what the exposure 
of the NG network is to other wide spread power loss as well as 
flooding. I bet it takes me many weeks to find out.


Matt.

On 30/10/12 4:21 PM, Gaurab Raj Upadhaya wrote:
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> 111 8th Ave is also reporting issues, which is one of the biggest Colo
> buildings in NY. gonna be a nasty cleanup.
>
> http://www.businessinsider.com/battery-park-flooding-2012-10
> doesn't look pretty.
>
> - -gaurab
>
>
> On 10/30/12 5:03 AM, Joshua D'Alton wrote:
>>
>> Hurricane Update: LGA11
>>
>> Dear Customer,
>>
>> **EMERGENCY NOTIFICATION**
>>
>> Please be advised that Internap's LGA11 facility is experiencing
>> significant flooding in the sub-basement of the 75 Broad Street
>> building as a result of Hurricane Sandy. The flooding has
>> submerged and destroyed the site's diesel pumps and is preventing
>> fuel from being pumped to the generators on the mezzanine level.
>> The available fuel reserves on the mezzanine level are estimated to
>> support customer loads for approximately 5-7 hours. Once this fuel
>> supply has been exhausted the generator will no longer be able to
>> sustain operation and critical customer power loads will be lost.
>> We urge all Internap customers to take necessary remote action, if
>> shutting down equipment in a more graceful fashion is possible
>> before the outage occurs.
>>
>> The building itself is being evacuated and no remote hands support
>> will be available to assist in any equipment shutdown. Life safety
>> is our number one priority and we are making plans to completely
>> exit the facility. No customer access to the building is possible
>> at this time either. Due to the evacuation, Internap will not be
>> able to provide any exact updates on when the fuel will be
>> exhausted and critical customers loads lost, but as noted, we
>> believe it will take place in approximately 5-7 hours from now.
>>
>> Agile customers are advised to begin shutting down their servers
>> immediately.  For our Pro-managed customers, the customer support
>> team will begin shutting down your servers gracefully at 12:30am
>> EST to avoid damage to your equipment.  For our cloud customers, we
>> will also being shutting down the infrastructure at this time.
>>
>> Internap will continue to work hard to assess the situation and
>> our recovery plans, and will communicate those plans as soon as
>> possible. Thank you for your patience and understanding during this
>> crisis. Information related to Hurricane Sandy can be found here:
>> http://www.nhc.noaa.gov
>> <https://webmail.internap.com/owa/redir.aspx?C=5757d5025ee846908fe314e966d8dc07&URL=http%3a%2f%2fwww.nhc.noaa.gov>
>>
>>
>>
> Please email agile-support at internap.com
>> <mailto:agile-support at internap.com> with any questions or issues
>> regarding this matter.
>>
>>
>> Best Regards, Matt Price Director, Hosting Operations and Support
>> E: mattp at internap.com <mailto:mattp at internap.com> P: 408.501.6285
>> <tel:408.501.6285>
>>
>>
>>
>>
>>
>> _______________________________________________ AusNOG mailing list
>>   AusNOG at lists.ausnog.net
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>>
>
> - -- 
>
> http://www.gaurab.org.np/
>
>
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