[AusNOG] LGA11 - Hurricane Update

[Gaurab Raj Upadhaya]

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111 8th Ave is also reporting issues, which is one of the biggest Colo
buildings in NY. gonna be a nasty cleanup.

http://www.businessinsider.com/battery-park-flooding-2012-10
doesn't look pretty.

- -gaurab


On 10/30/12 5:03 AM, Joshua D'Alton wrote:
> 
> 
> Hurricane Update: LGA11
> 
> Dear Customer,
> 
> **EMERGENCY NOTIFICATION**
> 
> Please be advised that Internap's LGA11 facility is experiencing 
> significant flooding in the sub-basement of the 75 Broad Street 
> building as a result of Hurricane Sandy. The flooding has
> submerged and destroyed the site's diesel pumps and is preventing
> fuel from being pumped to the generators on the mezzanine level.
> The available fuel reserves on the mezzanine level are estimated to
> support customer loads for approximately 5-7 hours. Once this fuel
> supply has been exhausted the generator will no longer be able to
> sustain operation and critical customer power loads will be lost.
> We urge all Internap customers to take necessary remote action, if
> shutting down equipment in a more graceful fashion is possible
> before the outage occurs.
> 
> The building itself is being evacuated and no remote hands support 
> will be available to assist in any equipment shutdown. Life safety
> is our number one priority and we are making plans to completely
> exit the facility. No customer access to the building is possible
> at this time either. Due to the evacuation, Internap will not be
> able to provide any exact updates on when the fuel will be
> exhausted and critical customers loads lost, but as noted, we
> believe it will take place in approximately 5-7 hours from now.
> 
> Agile customers are advised to begin shutting down their servers 
> immediately.  For our Pro-managed customers, the customer support 
> team will begin shutting down your servers gracefully at 12:30am
> EST to avoid damage to your equipment.  For our cloud customers, we
> will also being shutting down the infrastructure at this time.
> 
> Internap will continue to work hard to assess the situation and
> our recovery plans, and will communicate those plans as soon as
> possible. Thank you for your patience and understanding during this
> crisis. Information related to Hurricane Sandy can be found here: 
> http://www.nhc.noaa.gov 
> <https://webmail.internap.com/owa/redir.aspx?C=5757d5025ee846908fe314e966d8dc07&URL=http%3a%2f%2fwww.nhc.noaa.gov>
>
>
> 
Please email agile-support at internap.com
> <mailto:agile-support at internap.com> with any questions or issues 
> regarding this matter.
> 
> 
> Best Regards, Matt Price Director, Hosting Operations and Support
> E: mattp at internap.com <mailto:mattp at internap.com> P: 408.501.6285 
> <tel:408.501.6285>
> 
> 
> 
> 
> 
> _______________________________________________ AusNOG mailing list
>  AusNOG at lists.ausnog.net 
> http://lists.ausnog.net/mailman/listinfo/ausnog
> 


- -- 

http://www.gaurab.org.np/


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