[AusNOG] Vocus vs. Pipe - Was: Vocus peering traffic missing from PIPE-IX?

[Matthew Maxwell]

CSI: Wireshark.

Sent from my iPhone

On 09/11/2012, at 20:39, "Sean K. Finn" <sean.finn at ozservers.com.au> wrote:

> Complemented by off season runs of
>
> Law and Order: Missing Packets Divison
>
> On 09/11/2012, at 7:49 PM, "Mark Smith" <markzzzsmith at yahoo.com.au> wrote:
>
>> There seems to be a bit of a trend these days for police shows to take their stories from real life events. Perhaps this Vocus/Pipe drama might end up on
>>
>> Law & Order : MTU
>>
>>
>>
>>
>> ----- Original Message -----
>>> From: James Spenceley <james at vocus.com.au>
>>> To: Noel Butler <noel.butler at ausics.net>
>>> Cc: ausnog at lists.ausnog.net
>>> Sent: Thursday, 8 November 2012 4:53 PM
>>> Subject: Re: [AusNOG] Vocus vs. Pipe - Was: Vocus peering traffic missing from PIPE-IX?
>>>
>>> Hi All,
>>>
>>> We are probably at the point that some level of clarification would help.
>>>
>>> Due to contractual reasons we were required to vacate all of our racks in the
>>> PIPE facilities and also turn off a number of misc services (such as some
>>> remaining fibre tails and peering). For clarity TPG/PIPE was entirely entitled
>>> to take the course of action they did.
>>>
>>> This involved Vocus moving a not-so-insignificant number of customers'
>>> services and kit in a very short window of time. That move was completed
>>> successfully yesterday and the last live pieces of equipment in PIPE DCs were
>>> turned down last night (including all peering).  Not all of our peering services
>>> were terminated, but given that we expected they would be, we have planned for
>>> it and shut them down ahead of time.
>>>
>>> Vocus is still openly peering at the WAIA exchange points (WAIX, VIC-IX, QLD-IX)
>>> and also at Equinix in Sydney (where we have upgraded our port to handle the
>>> increased bandwidth).  Our full routes are still available at those points and a
>>> huge number of locations privately, if the volume justifies the port/cross
>>> connect/admin costs.
>>>
>>> I'd like to thank all of our affected customers (a lot whom are on this
>>> list) for their patience and assistance. I know this has caused you additional
>>> cost and distraction, so the positive attitude and support you've
>>> (literally) all shown is greatly appreciated.  Also I'd like to thank our IP
>>> and Fibre teams who managed the migrations - they are simply the best and most
>>> dedicated guys I know and worked incredibly hard to minimise any customer
>>> inconvenience.
>>>
>>> A number of people have suggested that this might escalate. It won't. There
>>> is no "war". TPG/PIPE still have racks in Vocus data centres and we
>>> won't be changing that. I've expressed this to PIPE and those who have
>>> voiced concerns and now it is on public record.
>>>
>>> Both PIPE and Vocus will continue working in a professional manor for the
>>> delivery of Fibre/Telco services to each other's facilities. Pipe exercised
>>> their contractual rights, it caused us a lot of difficultly but that's life
>>> its now in the past. Since then there have been no instances of anything
>>> deliberately negative.
>>>
>>> Cheers,
>>>
>>> --
>>> James
>>>
>>> (speaking privately to ausnog, not to any wider audience)
>>>
>>> @Nathan Brookfield, on your delay getting cross connects, I don't believe
>>> that is down to a conspiracy or any issues between PIPE and Vocus. Please talk
>>> to your co-lo provider about getting the cross connect escalated (I'm sure
>>> after your post it now has some attention). If there is anything we can do to
>>> help, drop me a line.
>>>
>>>
>>> On 08/11/2012, at 12:55 PM, Noel Butler wrote:
>>>
>>>> On Thu, 2012-11-08 at 12:32 +1100, Skeeve Stevens wrote:
>>>>>
>>>>> It is like the days when AAPT through Pipe out of their DC's....
>>> now Pipe, under the new ownership seems to be doing the same thing.  The company
>>> that rose to success largely because of who ran it and how they operated, no
>>> longer seems to consider what people think of them, which is sad, because it is
>>> (or was) a good network asset.
>>>>
>>>> So you are claiming now something the rest of us don't know, that is
>>> that PIPE instigated this, or are you (as I suspect) just wildly waving your
>>> arms pointing in a direction of your least liked characters?
>>>> You're an intelligent man Skeeve, If you did know the truth, I doubt
>>> you would be foolish enough to even imply it in public, so lets stop with the
>>> blame game because unless one of the entities directly involved press release
>>> it, no-one will really know, and as it's nobody else's business I
>>> wouldn't hold your breath waiting for one <face-wink.png>  and since
>>> I'm only a bush lawyer (like almost everyone else around here), I'd say
>>> one party wont without the agreement of the other fearing legal ramifications.
>>>>
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