[AusNOG] Vocus vs. Pipe - Was: Vocus peering traffic missing from PIPE-IX?

[Sean K. Finn]

Complemented by off season runs of 

Law and Order: Missing Packets Divison

On 09/11/2012, at 7:49 PM, "Mark Smith" <markzzzsmith at yahoo.com.au> wrote:

> There seems to be a bit of a trend these days for police shows to take their stories from real life events. Perhaps this Vocus/Pipe drama might end up on
> 
> Law & Order : MTU
> 
> 
> 
> 
> ----- Original Message -----
>> From: James Spenceley <james at vocus.com.au>
>> To: Noel Butler <noel.butler at ausics.net>
>> Cc: ausnog at lists.ausnog.net
>> Sent: Thursday, 8 November 2012 4:53 PM
>> Subject: Re: [AusNOG] Vocus vs. Pipe - Was: Vocus peering traffic missing from PIPE-IX?
>> 
>> Hi All,
>> 
>> We are probably at the point that some level of clarification would help.
>> 
>> Due to contractual reasons we were required to vacate all of our racks in the 
>> PIPE facilities and also turn off a number of misc services (such as some 
>> remaining fibre tails and peering). For clarity TPG/PIPE was entirely entitled 
>> to take the course of action they did.
>> 
>> This involved Vocus moving a not-so-insignificant number of customers' 
>> services and kit in a very short window of time. That move was completed 
>> successfully yesterday and the last live pieces of equipment in PIPE DCs were 
>> turned down last night (including all peering).  Not all of our peering services 
>> were terminated, but given that we expected they would be, we have planned for 
>> it and shut them down ahead of time.
>> 
>> Vocus is still openly peering at the WAIA exchange points (WAIX, VIC-IX, QLD-IX) 
>> and also at Equinix in Sydney (where we have upgraded our port to handle the 
>> increased bandwidth).  Our full routes are still available at those points and a 
>> huge number of locations privately, if the volume justifies the port/cross 
>> connect/admin costs.
>> 
>> I'd like to thank all of our affected customers (a lot whom are on this 
>> list) for their patience and assistance. I know this has caused you additional 
>> cost and distraction, so the positive attitude and support you've 
>> (literally) all shown is greatly appreciated.  Also I'd like to thank our IP 
>> and Fibre teams who managed the migrations - they are simply the best and most 
>> dedicated guys I know and worked incredibly hard to minimise any customer 
>> inconvenience.
>> 
>> A number of people have suggested that this might escalate. It won't. There 
>> is no "war". TPG/PIPE still have racks in Vocus data centres and we 
>> won't be changing that. I've expressed this to PIPE and those who have 
>> voiced concerns and now it is on public record. 
>> 
>> Both PIPE and Vocus will continue working in a professional manor for the 
>> delivery of Fibre/Telco services to each other's facilities. Pipe exercised 
>> their contractual rights, it caused us a lot of difficultly but that's life 
>> its now in the past. Since then there have been no instances of anything 
>> deliberately negative. 
>> 
>> Cheers, 
>> 
>> --
>> James
>> 
>> (speaking privately to ausnog, not to any wider audience)
>> 
>> @Nathan Brookfield, on your delay getting cross connects, I don't believe 
>> that is down to a conspiracy or any issues between PIPE and Vocus. Please talk 
>> to your co-lo provider about getting the cross connect escalated (I'm sure 
>> after your post it now has some attention). If there is anything we can do to 
>> help, drop me a line.
>> 
>> 
>> On 08/11/2012, at 12:55 PM, Noel Butler wrote:
>> 
>>> On Thu, 2012-11-08 at 12:32 +1100, Skeeve Stevens wrote: 
>>>> 
>>>> It is like the days when AAPT through Pipe out of their DC's.... 
>> now Pipe, under the new ownership seems to be doing the same thing.  The company 
>> that rose to success largely because of who ran it and how they operated, no 
>> longer seems to consider what people think of them, which is sad, because it is 
>> (or was) a good network asset.
>>>> 
>>> 
>>> So you are claiming now something the rest of us don't know, that is 
>> that PIPE instigated this, or are you (as I suspect) just wildly waving your 
>> arms pointing in a direction of your least liked characters? 
>>> You're an intelligent man Skeeve, If you did know the truth, I doubt 
>> you would be foolish enough to even imply it in public, so lets stop with the 
>> blame game because unless one of the entities directly involved press release 
>> it, no-one will really know, and as it's nobody else's business I 
>> wouldn't hold your breath waiting for one <face-wink.png>  and since 
>> I'm only a bush lawyer (like almost everyone else around here), I'd say 
>> one party wont without the agreement of the other fearing legal ramifications.
>>> 
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