[AusNOG] Vocus vs. Pipe - Was: Vocus peering traffic missing from PIPE-IX?

[Mark Smith]

There seems to be a bit of a trend these days for police shows to take their stories from real life events. Perhaps this Vocus/Pipe drama might end up on

Law & Order : MTU




----- Original Message -----
> From: James Spenceley <james at vocus.com.au>
> To: Noel Butler <noel.butler at ausics.net>
> Cc: ausnog at lists.ausnog.net
> Sent: Thursday, 8 November 2012 4:53 PM
> Subject: Re: [AusNOG] Vocus vs. Pipe - Was: Vocus peering traffic missing from PIPE-IX?
> 
> Hi All,
> 
> We are probably at the point that some level of clarification would help.
> 
> Due to contractual reasons we were required to vacate all of our racks in the 
> PIPE facilities and also turn off a number of misc services (such as some 
> remaining fibre tails and peering). For clarity TPG/PIPE was entirely entitled 
> to take the course of action they did.
> 
> This involved Vocus moving a not-so-insignificant number of customers' 
> services and kit in a very short window of time. That move was completed 
> successfully yesterday and the last live pieces of equipment in PIPE DCs were 
> turned down last night (including all peering).  Not all of our peering services 
> were terminated, but given that we expected they would be, we have planned for 
> it and shut them down ahead of time.
> 
> Vocus is still openly peering at the WAIA exchange points (WAIX, VIC-IX, QLD-IX) 
> and also at Equinix in Sydney (where we have upgraded our port to handle the 
> increased bandwidth).  Our full routes are still available at those points and a 
> huge number of locations privately, if the volume justifies the port/cross 
> connect/admin costs.
> 
> I'd like to thank all of our affected customers (a lot whom are on this 
> list) for their patience and assistance. I know this has caused you additional 
> cost and distraction, so the positive attitude and support you've 
> (literally) all shown is greatly appreciated.  Also I'd like to thank our IP 
> and Fibre teams who managed the migrations - they are simply the best and most 
> dedicated guys I know and worked incredibly hard to minimise any customer 
> inconvenience.
> 
> A number of people have suggested that this might escalate. It won't. There 
> is no "war". TPG/PIPE still have racks in Vocus data centres and we 
> won't be changing that. I've expressed this to PIPE and those who have 
> voiced concerns and now it is on public record. 
> 
> Both PIPE and Vocus will continue working in a professional manor for the 
> delivery of Fibre/Telco services to each other's facilities. Pipe exercised 
> their contractual rights, it caused us a lot of difficultly but that's life 
> its now in the past. Since then there have been no instances of anything 
> deliberately negative. 
> 
> Cheers, 
> 
> --
> James
> 
> (speaking privately to ausnog, not to any wider audience)
> 
> @Nathan Brookfield, on your delay getting cross connects, I don't believe 
> that is down to a conspiracy or any issues between PIPE and Vocus. Please talk 
> to your co-lo provider about getting the cross connect escalated (I'm sure 
> after your post it now has some attention). If there is anything we can do to 
> help, drop me a line.
> 
> 
> On 08/11/2012, at 12:55 PM, Noel Butler wrote:
> 
>>  On Thu, 2012-11-08 at 12:32 +1100, Skeeve Stevens wrote: 
>>> 
>>>  It is like the days when AAPT through Pipe out of their DC's.... 
> now Pipe, under the new ownership seems to be doing the same thing.  The company 
> that rose to success largely because of who ran it and how they operated, no 
> longer seems to consider what people think of them, which is sad, because it is 
> (or was) a good network asset.
>>> 
>> 
>>  So you are claiming now something the rest of us don't know, that is 
> that PIPE instigated this, or are you (as I suspect) just wildly waving your 
> arms pointing in a direction of your least liked characters? 
>>  You're an intelligent man Skeeve, If you did know the truth, I doubt 
> you would be foolish enough to even imply it in public, so lets stop with the 
> blame game because unless one of the entities directly involved press release 
> it, no-one will really know, and as it's nobody else's business I 
> wouldn't hold your breath waiting for one <face-wink.png>  and since 
> I'm only a bush lawyer (like almost everyone else around here), I'd say 
> one party wont without the agreement of the other fearing legal ramifications.
>> 
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