[AusNOG] After Sandy Knocks Out Power, ... (huffingtonpost.com)

[Glen Greig]

> I'm sure you can armchair quarterback 'til the cows come home, but you're
basically criticizing a success.

It all depends on what you mean by "success", if you mean they kept the
data center alive, sure, but in other sense it's a failure. To use
an analogy it's like the engine in your car dies, but you were able to push
it to the rest of the way and calling the trip a success, sure you arrived,
but it's certainly no reason to claim not servicing the car was money well
worth saving.

Whilst of course we only have vague articles to go by, I am shocked at a
lack of "hope for the best, plan for the worst". Providers announcing "*we
are confident that all of our services will remain available...*",
data centers that seemed to announce to customers they may loose power only
once the main grid goes down. If I were in the path of this storm, I would
be working on the assumption you will loose mains power (possibly for
days), you will get flooded, generators aren't always perfect, floods tend
to wash away communications cables, etc, etc, etc. Thus, the only
responsible course of action is to tell customers you will do your best,
but chances are your going to go down, this gives them the opportunity to
make alternative arrangements.

It appears to me this behavior is simply a result of people making
commitments they had never truly planned for, unless your plan was to put
peoples health and safety at risk to keep things running all along.
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