[AusNOG] Telstra manipulating DNS to block botnets

[Barrie Hall]

> > Managing and ensuring the quality and timeliness of the poisoning data is
> > the *big issue* with this technology but we are seeing very good results
> > now.
> >
> > Barrie
>
> It'd be interesting to know what your customers think of this
> "intervention". Do they welcome that their ISP has detected a problem
> and wants to help them or is it viewed as an unwelcome impost?
>
> It's a difficult situation that I don't envy. You're trying to solve a
> problem you didn't create, you're trying to do the right thing for
> your customers, your network and the general good, but the consumer
> probably sees it as an inconvenience and a possible cost.
>
> I imagine the "messaging" has a lot to do with the consumer
> response.
>
> If I mis-remember, Earthlink used to be pretty pro-active like this
> and did a pretty good messaging job in the email space: here's one
> example
> http://support.earthlink.net/articles/email/email-blocked-by-earthlink.php
>
> Mark,
>

So far we have only run a limited trial which yielded some good data. No
customers were impacted :)
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