[AusNOG] Telstra perhaps forced to provide wholesale naked DSL

[Christopher Pollock]

I may be biased coming from a background of service providers, but how is
this any different from LSS?  How do you get a DSL-based interference
complaint through if the PSTN service still works?  I just reported faults
to Telstra and they came out and investigated and fixed.  The only problems
I've ever not been able to get resolved have been on LSS, but I think
that's statistically probable given the relative numbers.

(inb4 spent a year buying ULLs from Telstra to sell 2BaseTL Ethernet.)

--
Christopher Pollock,
io Networks Pty Ltd.
e. chris at ionetworks.com.au
p. 1300 1 2 4 8 16
d. 07 3188 7588
m. 0410 747 765
skype: christopherpollock
twitter.com/chrisionetworks
http://www.ionetworks.com.au
In-house, Outsourced.



On Tue, Jul 10, 2012 at 2:33 PM, Heinz N <ausnog at equisoft.com.au> wrote:

>  For those who have turned their back on Telstra completely this may get
>> them a little closer to the price point.
>>
>
> Unbundled would be nice but it is completely impractical when something
> goes wrong with the physical copper. Especially when it is of an
> intermittent nature and everybody is blaming everyone else (sound
> familiar?). Copper is aging and will only degrade further with time.
>
> I tell anyone that will listen that "naked" is very dangerous, especially
> if it is for SOHO type use. With "naked", you have absolutely NO recourse
> if there is a physical copper problem. You cannot complain to the copper
> provider: "I have noise on the line". When your DSL starts going down, the
> copper provider will do absolutely nothing but say : "contact your ISP".
> The ISP will get the supplier to check the line and the supplier will say
> the line is fine (intermittent problems DON'T show up at convenient times
> for testing, also exchange tests will not show semi-open copper). The ISP
> will then say that there is no problem (which is what they have been told).
>
> I won't go into the details of a horror three months I had where the
> physical DSL was going down up to 40 times a day and the copper supplier
> had sent technicians out 4 times and nothing was fixed. (The problem was
> eventually found to be fractured wires in the pit). I had full control of
> the copper and could keep insisting: "I hear noise!". As a technician, I do
> know what I am talking about, but even with the copper deliberately rented
> directly from the owner, I still had massive problems. In an
> unbundled/naked situation, I would have been totally screwed. Don't go
> naked! That "small" monthly rental is VERY CHEAP insurance. (No, I don't
> work for the big T). Without that insurance, you have no leverage to force
> the copper owner to do anything.
>
> These are my own personal beliefs from bitter experience.
>
> Heinz N.
> Equisoft P/L
>
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