I may be biased coming from a background of service providers, but how is this any different from LSS? How do you get a DSL-based interference complaint through if the PSTN service still works? I just reported faults to Telstra and they came out and investigated and fixed. The only problems I've ever not been able to get resolved have been on LSS, but I think that's statistically probable given the relative numbers.<div>
<br></div><div>(inb4 spent a year buying ULLs from Telstra to sell 2BaseTL Ethernet.)</div><div><br></div><div>--<br>Christopher Pollock,<br>io Networks Pty Ltd.<div>e. <a href="mailto:chris@ionetworks.com.au" target="_blank">chris@ionetworks.com.au</a><br>
p. 1300 1 2 4 8 16</div><div>d. 07 3188 7588</div><div>m. 0410 747 765</div><div>skype: christopherpollock</div><div><a href="http://twitter.com/chrisionetworks" target="_blank">twitter.com/chrisionetworks</a></div><div>
<div>
<a href="http://www.ionetworks.com.au" target="_blank">http://www.ionetworks.com.au</a><br>In-house, Outsourced.</div></div><br>
<br><br><div class="gmail_quote">On Tue, Jul 10, 2012 at 2:33 PM, Heinz N <span dir="ltr"><<a href="mailto:ausnog@equisoft.com.au" target="_blank">ausnog@equisoft.com.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div class="im"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
For those who have turned their back on Telstra completely this may get them a little closer to the price point.<br>
</blockquote>
<br></div>
Unbundled would be nice but it is completely impractical when something goes wrong with the physical copper. Especially when it is of an intermittent nature and everybody is blaming everyone else (sound familiar?). Copper is aging and will only degrade further with time.<br>
<br>
I tell anyone that will listen that "naked" is very dangerous, especially if it is for SOHO type use. With "naked", you have absolutely NO recourse if there is a physical copper problem. You cannot complain to the copper provider: "I have noise on the line". When your DSL starts going down, the copper provider will do absolutely nothing but say : "contact your ISP". The ISP will get the supplier to check the line and the supplier will say the line is fine (intermittent problems DON'T show up at convenient times for testing, also exchange tests will not show semi-open copper). The ISP will then say that there is no problem (which is what they have been told).<br>
<br>
I won't go into the details of a horror three months I had where the physical DSL was going down up to 40 times a day and the copper supplier had sent technicians out 4 times and nothing was fixed. (The problem was eventually found to be fractured wires in the pit). I had full control of the copper and could keep insisting: "I hear noise!". As a technician, I do know what I am talking about, but even with the copper deliberately rented directly from the owner, I still had massive problems. In an unbundled/naked situation, I would have been totally screwed. Don't go naked! That "small" monthly rental is VERY CHEAP insurance. (No, I don't work for the big T). Without that insurance, you have no leverage to force the copper owner to do anything.<br>
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These are my own personal beliefs from bitter experience.<span class="HOEnZb"><font color="#888888"><br>
<br>
Heinz N.<br>
Equisoft P/L</font></span><div class="HOEnZb"><div class="h5"><br>
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