[AusNOG] Telstra perhaps forced to provide wholesale naked DSL

[Matthew Maxwell]

Once it's ULL it's not too bad, the demarc changes a bit. Wholesale
support for SSS on the other hand is terrible.

Sent from my iPhone.

On 10/07/2012, at 14:33, Heinz N <ausnog at equisoft.com.au> wrote:

> For those who have turned their back on Telstra completely this may get them a little closer to the price point.

Unbundled would be nice but it is completely impractical when
something goes wrong with the physical copper. Especially when it is
of an intermittent nature and everybody is blaming everyone else
(sound familiar?). Copper is aging and will only degrade further with
time.

I tell anyone that will listen that "naked" is very dangerous,
especially if it is for SOHO type use. With "naked", you have
absolutely NO recourse if there is a physical copper problem. You
cannot complain to the copper provider: "I have noise on the line".
When your DSL starts going down, the copper provider will do
absolutely nothing but say : "contact your ISP". The ISP will get the
supplier to check the line and the supplier will say the line is fine
(intermittent problems DON'T show up at convenient times for testing,
also exchange tests will not show semi-open copper). The ISP will then
say that there is no problem (which is what they have been told).

I won't go into the details of a horror three months I had where the
physical DSL was going down up to 40 times a day and the copper
supplier had sent technicians out 4 times and nothing was fixed. (The
problem was eventually found to be fractured wires in the pit). I had
full control of the copper and could keep insisting: "I hear noise!".
As a technician, I do know what I am talking about, but even with the
copper deliberately rented directly from the owner, I still had
massive problems. In an unbundled/naked situation, I would have been
totally screwed. Don't go naked! That "small" monthly rental is VERY
CHEAP insurance. (No, I don't work for the big T). Without that
insurance, you have no leverage to force the copper owner to do
anything.

These are my own personal beliefs from bitter experience.

Heinz N.
Equisoft P/L
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