[AusNOG] AAPT metro Ethernet

[Matt Perkins]

Looks like most of the sites are back up. It appears that "Something" 
caused many remote switches on there network freeze. They then had to 
send lots of tech's out to the field all through the night to reset them.

A disaster of a night for AAPT im thinking.



On 30/06/12 11:24 PM, Matt Perkins wrote:
> there ptp Ethernet we use for some last miles.
>
> matt
>
>
> On 30/06/2012, at 11:21 PM, "Joshua D'Alton" <joshua at railgun.com.au 
> <mailto:joshua at railgun.com.au>> wrote:
>
>> Yea you'd think paying $90+/Mbit that they'd be able to put out an 
>> official report 7 hours after the start of an incident...
>>
>> Word on the street is they've got a configuration issue with a piece 
>> of hardware hence the delay and vendor support. Could be another 12 
>> hours for all we know.
>>
>> What prefix are the offline services showing?
>>
>> On Sat, Jun 30, 2012 at 11:16 PM, Matt Perkins <matt at spectrum.com.au 
>> <mailto:matt at spectrum.com.au>> wrote:
>>
>>     Still showing some services off here.  They have this on there portal
>>
>>      FOPs onsite assisting IP Support. Gradually restoring services
>>     by rebooting nodes. Vendor has also been engaged.
>>
>>     something like this occurred on metroE a few months back from
>>     memory. I wish these guys would communicate with there customers.
>>
>>
>>
>>     On 30/06/2012, at 11:03 PM, Jared Hirst
>>     <jared.hirst at serversaustralia.com.au
>>     <mailto:jared.hirst at serversaustralia.com.au>> wrote:
>>
>>>     We saw some odd things happening today for customers connecting
>>>     to us using their transit... but all is resolved now, were your
>>>     issues around 2-4 pm?
>>>
>>>     Cheers,
>>>
>>>     Jared.
>>>
>>>     On Jun 30, 2012 10:56 PM, "Matt Perkins" <matt at spectrum.com.au
>>>     <mailto:matt at spectrum.com.au>> wrote:
>>>
>>>         AAPT seem to have a wide spread outage on there Ethernet
>>>         product. there a bit tight lipped at the moment. anybody
>>>         know any more.
>>>
>>>
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