[AusNOG] AAPT metro Ethernet

[Travers Stark]

Yeah we had a few services go down in Sydney and Melbourne. I was out and about last night at 2am and saw a  few AAPT techs @ 55 Clarence st.

All ours are backup now..

From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Matt Perkins
Sent: Sunday, 1 July 2012 11:32 AM
To: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] AAPT metro Ethernet

Looks like most of the sites are back up. It appears that "Something" caused many remote switches on there network freeze. They then had to send lots of tech's out to the field all through the night to reset them.

A disaster of a night for AAPT im thinking.



On 30/06/12 11:24 PM, Matt Perkins wrote:
there ptp Ethernet we use for some last miles.

matt


On 30/06/2012, at 11:21 PM, "Joshua D'Alton" <joshua at railgun.com.au<mailto:joshua at railgun.com.au>> wrote:
Yea you'd think paying $90+/Mbit that they'd be able to put out an official report 7 hours after the start of an incident...

Word on the street is they've got a configuration issue with a piece of hardware hence the delay and vendor support. Could be another 12 hours for all we know.

What prefix are the offline services showing?

On Sat, Jun 30, 2012 at 11:16 PM, Matt Perkins <matt at spectrum.com.au<mailto:matt at spectrum.com.au>> wrote:
Still showing some services off here.  They have this on there portal

 FOPs onsite assisting IP Support. Gradually restoring services by rebooting nodes. Vendor has also been engaged.

something like this occurred on metroE a few months back from memory. I wish these guys would communicate with there customers.



On 30/06/2012, at 11:03 PM, Jared Hirst <jared.hirst at serversaustralia.com.au<mailto:jared.hirst at serversaustralia.com.au>> wrote:

We saw some odd things happening today for customers connecting to us using their transit... but all is resolved now, were your issues around 2-4 pm?

Cheers,

Jared.
On Jun 30, 2012 10:56 PM, "Matt Perkins" <matt at spectrum.com.au<mailto:matt at spectrum.com.au>> wrote:
AAPT seem to have a wide spread outage on there Ethernet product. there a bit tight lipped at the moment. anybody know any more.


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