[AusNOG] [SPAM] Re: Is CCTV a Necessity in a Data Centre?

[Matt Perkins]

Skeeve,
  I saw a system once that took stills out of the rack when a reed on 
the door was triggered. So simply taking a record of people who opened 
the door so it could be perhaps more innocent. Im not sure a camera 
looking out of the rack would be that useful and sure people may be 
upset about there privacy. We have a no camera/photo in our center 
policy for customers and our CCTV monitors the general floor and ingress 
and egress points. It would be only scrutinized in the event of some 
sort of security breach any way. To the broader  issue of cctv. Well 
it's so cheap who would not put it in. Compared to the other facility 
costs.  UPS/GEN Fire etc etc.

It's a strange question Chris could you give us some background to why 
ask? You cant help but notice a big logo at the start of your email....



2/12/12 11:59 AM, Skeeve Stevens wrote:
> Chris,
>
> I think CCTV is important... but you have to ask a more Micro 
> questions... where?
>
> Ingress/Egress, definitely.  Every rack? I don't think so.  As long as 
> you can verify who went in and out, and where they went... i.e. which 
> room, then you are fine.
>
> No one wants to be constantly watched as they do their job, and let's 
> be honest here... video of an engineer sitting on the floor typing on 
> a laptop, or inside a rack playing with things, isn't exactly going to 
> give you much information about what they are doing, and anything it 
> does, is unlikely to be in context.
>
> I've seen people even have cameras in their rack looking out... never 
> sure what that was for.  I used to have one in a rack opposite where I 
> used to regularly work in Global Switch, so I just stuck a bit of 
> paper over it.  No idea whose it was, but they didn't have a right to 
> film me doing my work.  It is also illegal since they don't have a 
> sign saying they are doing it, and I am sure they don't have a 
> covert surveillance warrant.
>
> Reference: 
> http://www.legislation.nsw.gov.au/fullhtml/inforce/act+47+2005+FIRST+0+N
>
> When it comes to DC's, I am not sure what defines a workplace 
> however... and surveillance when people have cameras inside their 
> racks looking out, may be illegal.
>
> Essentially, if you can't trust the DC's security, you probably 
> shouldn't be using that DC.
>
> Who went where, most importantly, when, is all you need.
>
> ...Skeeve
> *
>
> *
> *Skeeve Stevens, CEO - *eintellego Pty Ltd
> skeeve at eintellego.net <mailto:skeeve at eintellego.net> ; 
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>
> On Sun, Dec 2, 2012 at 11:18 AM, Chris Macko <cmacko at intervolve.com.au 
> <mailto:cmacko at intervolve.com.au>> wrote:
>
>     	
>
>     	
>
>     HiAll,
>
>     I'm performing a small case study and would really appreciate if
>     you're able to provide your feedback in relation to the following
>     questions regarding CCTV within a data centre;
>
>     a) Is CCTV (recording) a necessity within a data centre?
>     b) Would you feel it's appropriate if a data centre provider
>     didn't have CCTV as part of their service provision and soly
>     relied on physical access logs for physical security auditting?
>     c) Would you state that CCTV is simply implied as a standard
>     inclusion when it comes to the provision of data centre services?
>
>     My personal experience is that CCTV is necessary within data
>     centre services in order to investigate potential physical
>     security breaches in events where physical access logs don't
>     provide the necessary information being investigated. I also feel
>     that a data centre without CCTV would be akin to a human without
>     oxygen, in that both co-exist and are co-dependent.
>
>     I would however really appreciate your thoughts and feedback.
>     Thank you!
>
>     Kind Regards,
>
>     *Chris* Macko
>     *Managing Director*
>     *Interhost Pacific*Pty Ltd t/a Intervolve
>
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