[AusNOG] Is CCTV a Necessity in a Data Centre?

Skeeve Stevens skeeve+ausnog at eintellego.net
Sun Dec 2 11:59:04 EST 2012


Chris,

I think CCTV is important... but you have to ask a more Micro questions...
where?

Ingress/Egress, definitely.  Every rack? I don't think so.  As long as you
can verify who went in and out, and where they went... i.e. which room,
then you are fine.

No one wants to be constantly watched as they do their job, and let's be
honest here... video of an engineer sitting on the floor typing on a
laptop, or inside a rack playing with things, isn't exactly going to give
you much information about what they are doing, and anything it does, is
unlikely to be in context.

I've seen people even have cameras in their rack looking out... never sure
what that was for.  I used to have one in a rack opposite where I used to
regularly work in Global Switch, so I just stuck a bit of paper over it.
 No idea whose it was, but they didn't have a right to film me doing my
work.  It is also illegal since they don't have a sign saying they are
doing it, and I am sure they don't have a covert surveillance warrant.

Reference:
http://www.legislation.nsw.gov.au/fullhtml/inforce/act+47+2005+FIRST+0+N

When it comes to DC's, I am not sure what defines a workplace however...
and surveillance when people have cameras inside their racks looking out,
may be illegal.

Essentially, if you can't trust the DC's security, you probably shouldn't
be using that DC.

Who went where, most importantly, when, is all you need.

...Skeeve
*

*
*Skeeve Stevens, CEO - *eintellego Pty Ltd
skeeve at eintellego.net ; www.eintellego.net

Phone: 1300 753 383; Cell +61 (0)414 753 383 ; skype://skeeve

facebook.com/eintellego ;  <http://twitter.com/networkceoau>
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On Sun, Dec 2, 2012 at 11:18 AM, Chris Macko <cmacko at intervolve.com.au>wrote:

> **
>
>
>         <http://www.intervolve.com.au/>
>
> Hi All,
>
> I'm performing a small case study and would really appreciate if you're
> able to provide your feedback in relation to the following questions
> regarding CCTV within a data centre;
>
> a) Is CCTV (recording) a necessity within a data centre?
> b) Would you feel it's appropriate if a data centre provider didn't have
> CCTV as part of their service provision and soly relied on physical access
> logs for physical security auditting?
> c) Would you state that CCTV is simply implied as a standard inclusion
> when it comes to the provision of data centre services?
>
> My personal experience is that CCTV is necessary within data centre
> services in order to investigate potential physical security breaches in
> events where physical access logs don't provide the necessary information
> being investigated. I also feel that a data centre without CCTV would be
> akin to a human without oxygen, in that both co-exist and are co-dependent.
>
> I would however really appreciate your thoughts and feedback. Thank you!
>
> Kind Regards,
>
> *Chris* Macko
> *Managing Director*
> *Interhost Pacific* Pty Ltd t/a Intervolve
>   *Support Phone* 1300 664 574 / +61 8 8260 4237  *Sales Phone* 1300 664
> 574  *Accounts Phone* +61 8 8260 4237  *Office Fax* +61 8 8260 4312
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