[AusNOG] Suspected routing issue at TPG

[Jared Hirst]

I'm not the one that raised it on the list am I?

It's a critical issue as its affecting our entire IP transit, this is
not just one dsl or efm here, so 2 hours before they can look at an IP
transit issue is a reason to jump up and down don't you think?

Kindest Regards,
Jared Hirst

Servers Australia Pty Ltd

Phone: 02 4307 4200
Fax: 02 4307 4201
Web: http://www.serversaustralia.com.au

On 01/09/2011, at 11:08 AM, Noel Butler <noel.butler at ausics.net> wrote:

> On Thu, 2011-09-01 at 10:54 +1000, Jared Hirst wrote:
>>
>> Yes we are having the same issue, talking to the TPG NOC has been useless, they have given me an ETA of 2 HOURS!!!!!
>>
>>
>>
>> Not happy! If anyone has a direct NOC contact please let me know.
>>
>
> Two hours and your bitching?
> I think that's not too bad compared to certain carriers
> What do you think demanding a contact so you ring and hassle them is going to do, get it  fixed it any faster? pffft go for a coffee
>
>
>
>
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