[AusNOG] DSLAM Dropout issues

Mark Smith nanog at 85d5b20a518b8f6864949bd940457dc124746ddc.nosense.org
Thu Apr 28 23:42:16 EST 2011


On Thu, 28 Apr 2011 23:10:23 +1000
Tom Sykes <TomSykes at nbnco.com.au> wrote:

> Can you give us any details of the platform involved? 
> 
> 

Also, how long has it been occurring, and was anything changed at or
around that time? A widespread fault with common symptoms across many
devices suggests an upgrade to new firmware that wasn't quite fully
baked.


> 
> 
> 
> From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Stavros Patiniotis
> Sent: Thursday, 28 April, 2011 10:45 PM
> To: ausnog at ausnog.net
> Subject: [AusNOG] DSLAM Dropout issues
> 
> Hello All,
> 
> We have a bunch of users on private dslams, who are experiencing either sync or PPP requested (for no apparent reason) drops.   All the usual drop out troubleshooting has been undertaken. The users vary from between 300-900m from the dslam and the snr and attenuation are well within spec.
> 
> The problem is happening to about 20-30% of users across multiple chassis.
> 
> Look forward to any ideas.
> 
> Stavros Patiniotis
> Managing Director
> Escapenet
> 
> national 1300 135 235
> phone 8292 5200   fax 1300 136 296 
> web www.esc.net.au
> 
> sales  sales at staff.esc.net.au
> support  support at staff.esc.net.au 
> accounts  accounts at staff.esc.net.au 
> Permitted use & confidentiality terms covering the contents of this email are located at http://www.esc.net.au/terms/Email-v1.0.pdf
> 
> 
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