[AusNOG] Big Air Outage

Sean K. Finn Sean.Finn at ozservers.com.au
Fri May 15 15:51:06 EST 2009


Google Uses Reach


From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Phillip Grasso
Sent: Friday, 15 May 2009 2:55 PM
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Big Air Outage


This is your pilot speaking. Now, about that holding pattern...<http://googleblog.blogspot.com/2009/05/this-is-your-pilot-speaking-now-about.html>
5/14/2009 12:15:00 PM
Imagine if you were trying to fly from New York to San Francisco, but your plane was routed through an airport in Asia. And a bunch of other planes were sent that way too, so your flight was backed up and your journey took much longer than expected. That's basically what happened to some of our users today for about an hour, starting at 7:48 am Pacific time.

An error in one of our systems caused us to direct some of our web traffic through Asia, which created a traffic jam. As a result, about 14% of our users experienced slow services or even interruptions. We've been working hard to make our services ultrafast and "always on," so it's especially embarrassing when a glitch like this one happens. We're very sorry that it happened, and you can be sure that we'll be working even harder to make sure that a similar problem won't happen again. All planes are back on schedule now.


AFAIK; most Australian users wouldn't have been affected, 1) because it was during a tough time, 2) Only affected certain large networks and their customers.

I'm sure you folks can read between the lines from the blog post ;-).

my job now is to make sure sure it never ever ever ever happens again.

On Fri, May 15, 2009 at 2:03 PM, Skeeve Stevens <Skeeve at eintellego.net<mailto:Skeeve at eintellego.net>> wrote:

Soooo Phil,

Give us the goss re Google's outage ;-)


Skeeve Stevens, CEO/Technical Director

eintellego Pty Ltd - The Networking Specialists

skeeve at eintellego.net<mailto:skeeve at eintellego.net> / www.eintellego.net<http://www.eintellego.net>

Phone: 1300 753 383, Fax: (+612) 8572 9954

Cell +61 (0)414 753 383 / skype://skeeve


NOC, NOC, who's there?

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From: ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net> [mailto:ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>] On Behalf Of Phillip Grasso
Sent: Thursday, 14 May 2009 11:18 AM

To: ausnog at ausnog.net<mailto:ausnog at ausnog.net>
Subject: Re: [AusNOG] Big Air Outage

looks like everything is good now!

On Wed, May 13, 2009 at 5:29 PM, David Hooton <david.hooton at platformnetworks.net<mailto:david.hooton at platformnetworks.net>> wrote:

On 14/05/09 10:25 AM, "John Brandis" <John.Brandis at bbsaa.com.au<http://John.Brandis@bbsaa.com.au>> wrote:

Any news?

I was just told they have their layer 3 services up, but the layer 2 stuff is still work in progress.

Kind Regards,

David Hooton
Managing Director
Platform Networks

3G wireless data solutions from Platform Networks - Ask me for more information

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