[AusNOG] Big Air Outage

[Phillip Grasso]

http://googleblog.blogspot.com/2009/05/this-is-your-pilot-speaking-now-about.html
This is your pilot speaking. Now, about that holding
pattern...<http://googleblog.blogspot.com/2009/05/this-is-your-pilot-speaking-now-about.html>5/14/2009
12:15:00 PM
Imagine if you were trying to fly from New York to San Francisco, but your
plane was routed through an airport in Asia. And a bunch of other planes
were sent that way too, so your flight was backed up and your journey took
much longer than expected. That's basically what happened to some of our
users today for about an hour, starting at 7:48 am Pacific time.

An error in one of our systems caused us to direct some of our web traffic
through Asia, which created a traffic jam. As a result, about 14% of our
users experienced slow services or even interruptions. We've been working
hard to make our services ultrafast and "always on," so it's especially
embarrassing when a glitch like this one happens. We're very sorry that it
happened, and you can be sure that we'll be working even harder to make sure
that a similar problem won't happen again. All planes are back on schedule
now.

----

AFAIK; most Australian users wouldn't have been affected, 1) because it was
during a tough time, 2) Only affected certain large networks and their
customers.

I'm sure you folks can read between the lines from the blog post ;-).

my job now is to make sure sure it never ever ever ever happens again.



On Fri, May 15, 2009 at 2:03 PM, Skeeve Stevens <Skeeve at eintellego.net>wrote:

>  Soooo Phil,
>
>
>
> Give us the goss re Google’s outage ;-)
>
>
>
> --
>
> Skeeve Stevens, CEO/Technical Director
>
> eintellego Pty Ltd - The Networking Specialists
>
> skeeve at eintellego.net / www.eintellego.net
>
> Phone: 1300 753 383, Fax: (+612) 8572 9954
>
> Cell +61 (0)414 753 383 / skype://skeeve
>
> --
>
> NOC, NOC, who's there?
>
>
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> *From:* ausnog-bounces at lists.ausnog.net [mailto:
> ausnog-bounces at lists.ausnog.net] *On Behalf Of *Phillip Grasso
> *Sent:* Thursday, 14 May 2009 11:18 AM
> *To:* ausnog at ausnog.net
> *Subject:* Re: [AusNOG] Big Air Outage
>
>
>
> looks like everything is good now!
>
>
>
>
>
> On Wed, May 13, 2009 at 5:29 PM, David Hooton <
> david.hooton at platformnetworks.net> wrote:
>
> On 14/05/09 10:25 AM, "John Brandis" <John.Brandis at bbsaa.com.au> wrote:
>
> Any news?
>
>
> I was just told they have their layer 3 services up, but the layer 2 stuff
> is still work in progress.
>
>
>
> Kind Regards,
>
> David Hooton
> Managing Director
> Platform Networks
> www.platformnetworks.net
>
> *3G wireless data solutions from Platform Networks - Ask me for more
> information*
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