<a href="http://googleblog.blogspot.com/2009/05/this-is-your-pilot-speaking-now-about.html">http://googleblog.blogspot.com/2009/05/this-is-your-pilot-speaking-now-about.html</a><div><br></div><div><span class="Apple-style-span" style="color: rgb(51, 51, 51); font-family: Arial; "><h2 class="post-title" style="font: normal normal normal 95%/normal Arial, sans-serif; margin-top: 0.25em; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; font-size: 160%; font-weight: normal; line-height: 1.4em; color: rgb(204, 102, 0); ">
<a href="http://googleblog.blogspot.com/2009/05/this-is-your-pilot-speaking-now-about.html" style="display: block; text-decoration: none; color: rgb(204, 102, 0); font-weight: normal; margin-bottom: 0px; padding-bottom: 0px; ">This is your pilot speaking. Now, about that holding pattern...</a></h2>
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5/14/2009 12:15:00 PM</div>Imagine if you were trying to fly from New York to San Francisco, but your plane was routed through an airport in Asia. And a bunch of other planes were sent that way too, so your flight was backed up and your journey took much longer than expected. That's basically what happened to some of our users today for about an hour, starting at 7:48 am Pacific time.<br>
<br>An error in one of our systems caused us to direct some of our web traffic through Asia, which created a traffic jam. As a result, about 14% of our users experienced slow services or even interruptions. We've been working hard to make our services ultrafast and "always on," so it's especially embarrassing when a glitch like this one happens. We're very sorry that it happened, and you can be sure that we'll be working even harder to make sure that a similar problem won't happen again. All planes are back on schedule now. </div>
<div class="post-body"><br></div><div class="post-body">----</div><div class="post-body"><br></div><div class="post-body">AFAIK; most Australian users wouldn't have been affected, 1) because it was during a tough time, 2) Only affected certain large networks and their customers. </div>
<div class="post-body"><br></div><div class="post-body">I'm sure you folks can read between the lines from the blog post ;-). </div><div class="post-body"><br></div><div class="post-body">my job now is to make sure sure it never ever ever ever happens again. </div>
<div class="post-body"><br></div><div class="post-body"><br></div></span><br><div class="gmail_quote">On Fri, May 15, 2009 at 2:03 PM, Skeeve Stevens <span dir="ltr"><<a href="mailto:Skeeve@eintellego.net">Skeeve@eintellego.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-AU" link="blue" vlink="purple">
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<p><span style="font-size:11.0pt;color:#1F497D">Soooo Phil,</span></p>
<p><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<p><span style="font-size:11.0pt;color:#1F497D">Give us the goss re Google’s outage ;-)</span></p>
<p><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<p><span style="font-size:10.0pt;color:#002060">--</span></p>
<p><span style="font-size:10.0pt;color:#002060">Skeeve Stevens, CEO/Technical Director</span></p>
<p><span style="font-size:10.0pt;color:#002060">eintellego Pty Ltd - The Networking Specialists</span></p>
<p><span style="font-size:10.0pt;color:#002060"><a href="mailto:skeeve@eintellego.net" target="_blank">skeeve@eintellego.net</a> / <a href="http://www.eintellego.net" target="_blank">www.eintellego.net</a></span></p>
<p><span style="font-size:10.0pt;color:#002060">Phone: 1300 753 383, Fax: (+612) 8572 9954</span></p>
<p><span style="font-size:10.0pt;color:#002060">Cell +61 (0)414 753 383 / skype://skeeve</span></p>
<p><span style="font-size:10.0pt;color:#002060">--</span></p>
<p><span style="font-size:10.0pt;color:#002060">NOC, NOC, who's there?</span></p>
<p><span style="font-size:11.0pt;color:#002060"> </span></p>
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<p><b><span lang="EN-US" style="font-size:10.0pt">From:</span></b><span lang="EN-US" style="font-size:10.0pt"> <a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>
[mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Phillip Grasso<br>
<b>Sent:</b> Thursday, 14 May 2009 11:18 AM<div class="im"><br>
<b>To:</b> <a href="mailto:ausnog@ausnog.net" target="_blank">ausnog@ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Big Air Outage</div></span></p>
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<p> </p>
<p>looks like everything is good now!</p><div><div></div><div class="h5">
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<p> </p>
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<p style="margin-bottom:12.0pt"> </p>
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<p>On Wed, May 13, 2009 at 5:29 PM, David Hooton <<a href="mailto:david.hooton@platformnetworks.net" target="_blank">david.hooton@platformnetworks.net</a>>
wrote:</p>
<div>
<p style="margin-bottom:12.0pt"><span style="font-size:11.0pt">On 14/05/09 10:25 AM, "John
Brandis" <<a href="http://John.Brandis@bbsaa.com.au" target="_blank">John.Brandis@bbsaa.com.au</a>>
wrote:</span></p>
<p><span style="font-size:10.0pt;color:navy">Any news?</span></p>
<p><span style="font-size:11.0pt"><br>
I was just told they have their layer 3 services up, but the layer 2 stuff is
still work in progress.</span></p>
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<p><span style="font-size:11.0pt"><br>
<br>
Kind Regards,<br>
<br>
David Hooton<br>
Managing Director<br>
Platform Networks<br>
<a href="http://www.platformnetworks.net" target="_blank">www.platformnetworks.net</a><br>
<br>
<b><i>3G wireless data solutions from Platform Networks - Ask me for more
information</i></b></span></p>
</div>
</div>
<p style="margin-bottom:12.0pt"><br>
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