[AusNOG] Issues at Equinix

[Skeeve Stevens]

Update:

IBX..................................:SY1 at Unit B, 639 Gardeners Road, Mascot, Sydney, NSW 2020, Australia
Ticket Reference............:203581
Incident Details................:Equinix has experienced a power incident on 2-July at about 10:56 Local Time. This affected the power supply to MMR and some customer racks affecting the network services to customers.

Status Update....................:Power has been restored to the IBX and Equinix engineers are now working to confirm that services are back to normal. If you require any asisstance, please contact the APNOC.



--
Skeeve Stevens, CEO/Technical Director
eintellego Pty Ltd - The Networking Specialists
skeeve at eintellego.net / www.eintellego.net
Phone: 1300 753 383, Fax: (+612) 8572 9954
Cell +61 (0)414 753 383 / skype://skeeve
www.linkedin.com/in/skeeve ; facebook.com/eintellego
--
NOC, NOC, who's there?


> -----Original Message-----
> From: ausnog-bounces at lists.ausnog.net [mailto:ausnog-
> bounces at lists.ausnog.net] On Behalf Of Warrick Mitchell
> Sent: Thursday, 2 July 2009 11:38 AM
> To: ausnog at ausnog.net; Nathan.Brookfield at serversaustralia.com.au
> Subject: Re: [AusNOG] Issues at Equinix
> Importance: High
>
> This was the last message we got from them. Although it's not impacting
> us.
>
>
> INCIDENT NOTIFICATION
> This is an incident notification from Equinix. Details as follow.
>
> IBX..................................:SY1 at Unit B, 639 Gardeners
> Road, Mascot, Sydney, NSW 2020, Australia Ticket
> Reference............:203581 Incident Details................:A
> facility alert has been generated on 2-July at about 10:56 Local Time.
> It is suspected that this has affected the power supply to MMR
> affecting the cross connect.
>
> Status Update....................:Equinix engineers are now working to
> identify and resolve the issue. We will keep you posted of the status
> within 30 minutes.
>
>
> We will provide updates on the incident every 30 min.
>
> Additional details may follow. Logon to the ESP portal at
> https://esp.ap.equinix.com to view updates.This email is sent to PPOC
> and TEC contacts only. Your instructions to other relevant parties
> would be highly appreciated.
>
> We apologize for any inconvenience caused.
> Best Regards,
> NOC Team
> Equinix AP Network Operations Center|Equinix Asia Pacific Pte. Ltd.
> Company Registration No.: 200210224C
> E-mail: ap-noc at ap.equinix.com|Fax: +65 6820 2012|Phone: +65 6723
> 8833|Standby: +65 6873 9243|For calling from within Australia: 1800 33
> 2000
>
> Cheers,
> Warrick
>
>
> On 2/07/09 9:38 AM, "Nathan Brookfield"
> <Nathan.Brookfield at serversaustralia.com.au> wrote:
>
> Morning All;
>
> Has anyone heard any reports of issues at Equinix in the last 30
> minutes? We have several rack's in SY1 and have not noticed any issues
> but Symbio Networks are advising us Multiple Carriers are experiencing
> issues.
>
> Any information is appreciated.
>
> Kindest Regards,
> Nathan Brookfield
>
>
> Systems Administrator
> IT Operations
> The One Provider Group Pty Ltd
>
> Direct:                    (02) 4307 4206
> Fax:                         (02) 4307 4201
> Network Ops:       (02) 9037 4343
> Web:                      http://www.serversaustralia.com.au
> Office Address:    2/2 Teamster Close, Tuggerah NSW 2259
> Postal Address:    PO Box 3187, Tuggerah NSW 2259
>
>
> [cid:3329372306_172310]
>
>
>
> --
> Regards
> Warrick Mitchell
> Network Engineer
> [cid:3329372306_173683]
>
> Level 5, East Point Plaza, 233 Adelaide Terrace, Perth 6000
> ph: 08 6263 3845 fax: 08 9221 8898
> email: warrick at staff.iinet.net.au <mailto:warrick at staff.iinet.net.au>