[AusNOG] Soul/TPG NOC contact

[Chris Chaundy]

If you are talking about a service external to the Soul/TPG networks,
then you should contact TPG.  Otherwise contact TPG or Soul, appropriate
to whoever you are getting your service from...

 

Cheers, Chris Chaundy

 

-----Original Message-----
From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of McDonald Richards
Sent: Wednesday, 15 October 2008 9:17 AM
To: ausnog at ausnog.net
Subject: Re: [AusNOG] Soul/TPG NOC contact

 

You have a /24 routed to a residential DSL service...?

 

Their NOC used to have an INOC-DBA phone (dial 9942 on it if you're a
user) - otherwise they have a few engineers on the list here who I'm
sure will respond to you. From what I can gather they still run separate
networks even though TPG advertise Soul prefixes.

 

Macca

 

 

From: ausnog-bounces at lists.ausnog.net
[mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Jason Lingohr
Sent: Wednesday, 15 October 2008 8:50 AM
To: ausnog at ausnog.net
Subject: [AusNOG] Soul/TPG NOC contact

 

Hi all,

It would seem that noc at tpg is now non-responsive, and I have routing
issues yet again.

Anyone know the structure now?  Do I contact Soul (and where)?  Still
TPG?

(This is for a residential DSL service, but with a /24 advert).

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