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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If you are talking about a service external
to the Soul/TPG networks, then you should contact TPG.  Otherwise contact TPG
or Soul, appropriate to whoever you are getting your service from…</span></font></p>

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10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Cheers, </span></font><font size=2
 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
 color:navy'>Chris Chaundy</span></font></p>

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10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;color:windowtext'>-----Original
Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>McDonald Richards<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, 15 October 2008
9:17 AM<br>
<b><span style='font-weight:bold'>To:</span></b> ausnog@ausnog.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [AusNOG] Soul/TPG NOC
contact</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt'> </span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>You
have a /24 routed to a residential DSL service…?</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Their
NOC used to have an INOC-DBA phone (dial 9942 on it if you’re a user)
– otherwise they have a few engineers on the list here who I’m sure
will respond to you. From what I can gather they still run separate networks
even though TPG advertise Soul prefixes.</span></font></p>

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face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Macca</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font></p>

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<p class=MsoNormal style='margin-left:.5in'><b><font size=2 color=black
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;color:windowtext;
font-weight:bold'>From:</span></font></b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext'>
ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Jason Lingohr<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, 15 October 2008
8:50 AM<br>
<b><span style='font-weight:bold'>To:</span></b> ausnog@ausnog.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [AusNOG] Soul/TPG NOC
contact</span></font></p>

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<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt'> </span></font></p>

<p class=MsoNormal style='margin-right:0in;margin-bottom:12.0pt;margin-left:
.5in'><font size=3 color=black face="Trebuchet MS"><span style='font-size:12.0pt;
font-family:"Trebuchet MS"'>Hi all,<br>
<br>
It would seem that noc@tpg is now non-responsive, and I have routing issues yet
again.<br>
<br>
Anyone know the structure now?  Do I contact Soul (and where)?  Still
TPG?<br>
<br>
(This is for a residential DSL service, but with a /24 advert).</span></font></p>

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