[AusNOG] TPG Outage 5:30pm AEDT

Michael Bethune mike at ozonline.com.au
Mon Feb 10 19:33:57 AEDT 2025


Nope, AAPT's customer service number "is currently not available,  
please try later."

Not encouraging.

- Michael.

Quoting Michael Bethune <mike at ozonline.com.au>:

>
> Well at least now the AAPT phones ring,
> that's encouring.
> Frontier is still stuffed
> and we've not seeing any NWB services authenticate since 17:27.
>
> - Michael.
>
> Quoting Ben Ricardo <Ben.Ricardo at acs.com.au>:
>
>> We're seeing services returning to normal now.
>> I don't suppose the power's back on in Glebe
>>
>>
>>
>>
>> -------- Original message --------
>> From: Christopher Hawker <chris at thesysadmin.au>
>> Date: 10/2/25 6:31?pm (GMT+10:00)
>> To: Nathan Brookfield <Nathan.Brookfield at iperium.com.au>, Clayton    
>> Gee <claytongee at me.com>
>> Cc: Ben Ricardo <Ben.Ricardo at acs.com.au>, ausnog at lists.ausnog.net
>> Subject: Re: [AusNOG] TPG Outage 5:30pm AEDT
>>
>> Ausgrid does report a power outage in Glebe, but surely their    
>> national network isn't reliant on a single site, running   
>> single-feed  power without some form of a UPS sitting between it   
>> and their diesel  genset...
>>
>> Regards,
>> Christopher Hawker
>> ________________________________
>> From: Nathan Brookfield <Nathan.Brookfield at iperium.com.au>
>> Sent: Monday, February 10, 2025 6:17 PM
>> To: Clayton Gee <claytongee at me.com>; Christopher Hawker    
>> <chris at thesysadmin.au>
>> Cc: Ben Ricardo <Ben.Ricardo at acs.com.au>; ausnog at lists.ausnog.net    
>> <ausnog at lists.ausnog.net>
>> Subject: Re: [AusNOG] TPG Outage 5:30pm AEDT
>>
>>
>> Looks like there primary DNS etc is still down, Frontier and other   
>>  systems the same.
>>
>>
>>
>> My money is on power related issue in the Glebe, Pymont area being related.
>>
>>
>>
>> From: Clayton Gee <claytongee at me.com>
>> Date: Monday, 10 February 2025 at 17:12
>> To: Christopher Hawker <chris at thesysadmin.au>
>> Cc: Nathan Brookfield <Nathan.Brookfield at iperium.com.au>, Ben    
>> Ricardo <Ben.Ricardo at acs.com.au>, ausnog at lists.ausnog.net    
>> <ausnog at lists.ausnog.net>
>> Subject: Re: [AusNOG] TPG Outage 5:30pm AEDT
>>
>> Can confirm here too. Large corporate using TPG and we lost all    
>> connections. They?re back online now but performing rather slow.
>>
>>
>>
>> On 10 Feb 2025, at 6:06?pm, Christopher Hawker <chris at thesysadmin.au> wrote:
>>
>>
>>
>> Can confirm, have seen F1000 services in Sydney and Melbourne all   
>> go  down about the same time. On a F1000 service in NSW, I did   
>> notice  that a v4 BGP session lost about 10k routes, other than   
>> that it  still appears to be working as expected.
>>
>>
>>
>> Regards,
>>
>> Christopher Hawker
>>
>> ________________________________
>>
>> From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Nathan   
>>  Brookfield <Nathan.Brookfield at iperium.com.au>
>> Sent: Monday, February 10, 2025 5:59 PM
>> To: Ben Ricardo <Ben.Ricardo at acs.com.au>; ausnog at lists.ausnog.net    
>> <ausnog at lists.ausnog.net>
>> Subject: Re: [AusNOG] TPG Outage 5:30pm AEDT
>>
>>
>>
>> Can certainly confirm, apparently there helpdesk, website and large  
>>   amounts of other customer facing systems are down.
>>
>>
>>
>> From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Ben    
>> Ricardo <Ben.Ricardo at acs.com.au>
>> Date: Monday, 10 February 2025 at 16:51
>> To: ausnog at lists.ausnog.net <ausnog at lists.ausnog.net>
>> Subject: [AusNOG] TPG Outage 5:30pm AEDT
>>
>> Hi Folks,
>> It would appear to me that TPG have some sort of problem starting    
>> approx. 5:25pm
>> Anyone else for an early mark today?
>>
>> Ben
>>
>> Ben Ricardo | Senior Technician |  M Net&SysAdmin, MCITP-SA, CEHv8, ITIL
>> Australian Computer Solutions Pty Ltd | 2/28 Barralong Rd Erina NSW 2250 |
>> P: 02 4365 2727 or 1300-807-131 | F: 02 4365 2304 | E:   
>> ben.ricardo at acs.com.au
>>
>>
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