[AusNOG] Anyone tried using the NBNCo status/outages customer facing page lately?

[Giles Pollock]

Already cleared the cache, I suspect it might be a CDN issue at this stage
as the recaptcha token isn't getting attached to the request for the
maintenance API endpoint. It is being attached to the details endpoint
though. I've tried a number of different devices (mobile and desktop) as
well, so my next step is to force a VPN to somewhere weird and see if I get
a different bunch of javascript sent my way.

On Thu, Aug 7, 2025 at 1:40 PM Matthew Kobayashi <matthew at kobayashi.au>
wrote:

> Hi Giles,
>
> The reCAPTCHA implementation does work, it just requires the reCAPTCHA
> token to be passed as a header in the request. I'm not seeing any issues
> with the website either, maybe it's an issue with your browser? Try
> clearing cache, etc. and see if that sorts it out.
>
> Cheers,
> Matthew
>
> On Thu, 7 Aug 2025 at 12:47, Giles Pollock <glp71s at gmail.com> wrote:
>
>> So I've been checking the page for about a week now and it would seem
>> someone has broken it with a bad implementation of reCAPTCHA. Naturally of
>> course there is no way to actually reach anyone in NBNCo to look at getting
>> the thing fixed, so this email is a bit of a scream to the void in the hope
>> there might be someone out there who can raise something internally, or at
>> least find the relevant webdev to prod...
>>
>> The steps to reproduce are pretty easy... Head on over to the status page
>> (https://www.nbnco.com.au/support/network-status), type in an address,
>> click Check Address and watch it not work. Sometimes it will say you don't
>> have NBN at that address, other times it will say there was an error and to
>> try again later.
>>
>> Checking the actual requests will show a 500 error when trying to hit
>> https://places.nbnco.net.au/places/v1/maintenance?locationId=(whatever
>> your LOC ID is) with the response of "Invalid recaptcha response."
>>
>> You'd think there might be some testing somewhere before publishing a
>> critical customer facing page... Have things continued to deteriorate when
>> it comes to getting NBNCo issues sorted out?
>> _______________________________________________
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>> AusNOG at lists.ausnog.net
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>>
>
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