[AusNOG] Anyone tried using the NBNCo status/outages customer facing page lately?
Giles Pollock
glp71s at gmail.com
Thu Aug 7 12:46:18 AEST 2025
So I've been checking the page for about a week now and it would seem
someone has broken it with a bad implementation of reCAPTCHA. Naturally of
course there is no way to actually reach anyone in NBNCo to look at getting
the thing fixed, so this email is a bit of a scream to the void in the hope
there might be someone out there who can raise something internally, or at
least find the relevant webdev to prod...
The steps to reproduce are pretty easy... Head on over to the status page (
https://www.nbnco.com.au/support/network-status), type in an address, click
Check Address and watch it not work. Sometimes it will say you don't have
NBN at that address, other times it will say there was an error and to try
again later.
Checking the actual requests will show a 500 error when trying to hit
https://places.nbnco.net.au/places/v1/maintenance?locationId=(whatever your
LOC ID is) with the response of "Invalid recaptcha response."
You'd think there might be some testing somewhere before publishing a
critical customer facing page... Have things continued to deteriorate when
it comes to getting NBNCo issues sorted out?
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