[AusNOG] iiNet/Westnet Hosted domain passwords

[ausnog at perthwebhosting.net]

Yep, Tried sync’ing the domain to the registrar but no go. 

 

Synchronization from registrar failed.

 

Ta

C.

From: Ender <ender at hostaway.net.au> 
Sent: Friday, 17 March 2023 12:13 PM
To: ausnog at perthwebhosting.net
Subject: Re: [AusNOG] iiNet/Westnet Hosted domain passwords

 

Hi Cameron,

Have you tried using the "Sync from Registry" button in ODIN?
We've done a few dozen transfers this week, and that (sometimes) helps sync the domain password in sometimes.

Responses from Westnet have taken about two days on these issues, they've given far too many customers the boot to cope with demand.

Cheers,
 Ender
 HostAway Support

On 17/3/23 12:07, ausnog at perthwebhosting.net <mailto:ausnog at perthwebhosting.net>  wrote:

Hi All,

 

If anyone works for iiNet/Westnet that is on the list and works in the hosting department, we have a few clients wishing to transfer their international TLDs out to us. When we login to their iiNet/WN control panel retrieve the EPP code we get an error message.

 

Domain Password is unknown for domain id=xxxxx
Error Code: 0xb58872c0.
Report ID: 2287534

 

I have at least 6 clients that have all rung in to the iiNet support desk waited on the phone for over an hour only to be get told that iiNet/Westnet will get back to them but they don’t. Can someone get back to us off-list please?

 

Thanks

Cameron 





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