[AusNOG] NBN to offshore NOC?

[Luke Thompson]

I'm fairly sure field techs have to ring through to an offshore team for 
fibre splice checking / approvals already. So they have some crews overseas 
now for several years (unless this has since been onshored, though I'm 
doubtful).

Many techs have remarked about how long the queue can be to speak with that 
team, language barrier, quality of staff, etc.

NOC offshoring is nightmare territory - depending on how it's done. The 
national broadband network ought to be just that.

Cheers,

Luke Thompson
Chief Technical Officer

The Network Crew Pty Ltd
https://thenetworkcrew.com.au
On 16 March 2023 3:04:57 pm Ben Colt <ben_colt at yahoo.com> wrote:
> Talk today about this happening. It would be disaster for jobs and 
> technology support if it happened. Australia the dumb country?
>
>
> Sent from Yahoo Mail for iPhone
>
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