[AusNOG] Aussie Broadband Outage

[Luke Thompson]

Given the commonality of outage type, it's smelling like civil or grid 
problems isn't it?


Vocus and Equinix losing power over both rails, optical links dropping, etc 
sounds like a major problem in the earth or at a dist/sub station. Curious 
to learn the root cause.


A team somewhere is having a bad Monday morning, that's for sure. Good luck 
to all.

Luke Thompson
Chief Technical Officer

The Network Crew Pty Ltd
https://thenetworkcrew.com.au

On 13 March 2023 10:31:35 am Damien Gardner Jnr <rendrag at rendrag.net> wrote:
> I would assume it’s to do with VDC-MEL03 having lost power around 9:05am.  
> A few folks reported getting one rail back temporarily, and then lost power 
> again.  We’ve not seen power restore at all so far.
>
> —DG
>
> On Mon, 13 Mar 2023 at 10:28 am, Chris Wright <chris at securityshift.com> wrote:
> I also had outages in Melbourne, (Equinix ME2) around the same time (~9:00 
> - > ~9:45am).
>
> Still got a link down with Vocus and still having links go up and down with 
> Swoop.
>
> Something more significant is happening somewhere - would be great if 
> anyone can shed some light on what's happening so we all don't keep chasing 
> our tails.
>
> Thanks
>
> c.
>
> -----Original Message-----
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> Sent: Monday, 13 March 2023 10:21
> To: Luke Thompson <luke.t at tncrew.com.au>
> Cc: ausnog at ausnog.net <ausnog at lists.ausnog.net>
> Subject: Re: [AusNOG] Aussie Broadband Outage
>
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>
> Interesting.
>
> I believe Aussie is based in Melbourne - I had a major outage on several 
> Vocus services in Melbourne between about 09:10 and 09:40 this morning.
>
> Wonder if they're in a shared DC and took a hit at the same time as Aussie 
> did...
>
> D
>
> On Mon, 13 Mar 2023 at 10:10, Luke Thompson <luke.t at tncrew.com.au> wrote:
>>
>> James on Whirlpool has just shared what you likely saw tweeted before:
>>
>> "We are currently experiencing issues with one of our data centres, which 
>> is impacting some of our services including MyAussie, VoIP, and our 
>> Customer Service phone lines / Live Chat"
>>
>> Sounds like there's no redundancy for Carbon, My Aussie, VoIP, Chat, etc. Wild.
>>
>> Luke Thompson
>> Chief Technical Officer
>>
>> The Network Crew Pty Ltd
>> https://thenetworkcrew.com.au
>>
>> On 13 March 2023 10:07:57 am Troy <troy at troykelly.com> wrote:
>>>
>>> Is anybody from Aussie able to share what's going on?
>>>
>>> Looks like there's a major outage with services (no Carbon, phones,
>>> etc)
>>>
>>> There was? a tweet for about 40 seconds saying that there was an issue with 
>>> a data centre, but it was deleted.
>>>
>>> Regards, Troy
>>> Brevity is the elixir of life.
>>> Father Hector McGrath, Pixie 2020
>>
>>
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>
>
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> Ancient tribal slang for the village idiot who can't hunt, fish or ride 
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>
> Damien Gardner Jnr
> VK2TDG. Dip EE. GradIEAust
> rendrag at rendrag.net -  http://www.rendrag.net/
> --
> We rode on the winds of the rising storm,
> We ran to the sounds of thunder.
> We danced among the lightning bolts,
> and tore the world asunder

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