[AusNOG] Zoom Broadband another Epic broadband in the making

Tue Jan 3 21:30:10 AEDT 2023

Hi Yeah noticed that.
The website still looks like it’s taking money though.
Unless they just haven’t updated the homepage didn’t pay too much attention.
One thing I did point out to them is that November is a rather odd time for setting up an ISP, right before everyone goes on imbargo period.

Regards Chad.

Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[cid:image001.jpg at 01D91FB9.0600D930]

From: Bradley Amm <brad at bradleyamm.com>
Sent: Tuesday, 3 January 2023 9:05 PM
To: Chad Kelly <chad at cpkws.com.au>
Cc: Nathan Brookfield <Nathan.Brookfield at iperium.com.au>; ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making

Well they are dead

https://imgur.com/a/jmO3Mkk

On Sat, Dec 3, 2022 at 4:22 PM Chad Kelly <chad at cpkws.com.au<mailto:chad at cpkws.com.au>> wrote:
Yeah I get that.
Bit concerned they’ve only invested $300000 which is nothing for an ISP. You need $10000000 at least just to get something half decent in terms of network.
You need a few more million for marketing on top of that.
This is why it works for the likes of Australia post as they already have a captive audience to sell to and they’ve gone layer 3 so not much investment required layer 2 you need millions to do it properly.

This is why I went for the business side of the market partly because we were already a business to business provider but the margins on business broadband are so much better than residential.

Regards Chad.
Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
[cid:image001.jpg at 01D91FB9.0600D930]

From: Nathan Brookfield <Nathan.Brookfield at iperium.com.au<mailto:Nathan.Brookfield at iperium.com.au>>
Sent: Saturday, 3 December 2022 6:53 PM
To: Chad Kelly <chad at cpkws.com.au<mailto:chad at cpkws.com.au>>
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making

It’s all about volume.
Nathan Brookfield
General Manager

p: 1300 592 330  |  m: 0412 266 008 | w: https://Iperium.com.au

Level 7, 82 Elizabeth Street, Sydney NSW 2000

Your Connectivity Team

DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily represent those of Iperium.

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On 3 Dec 2022, at 13:02, Chad Kelly <chad at cpkws.com.au<mailto:chad at cpkws.com.au>> wrote:

Hi
Just to clarify it wasn’t so much the plans pricing that was concerning me, but more the lack of margin.
$3 per customer isn’t a lot for things like support and monitoring etc, as I understand it the lower NBN plans you should be making around $7 to $10 per customer and the higher ones $20 plus.
End of the day its up to each provider to make their own decisions on margins etc I think it will be interesting to see how they go anyway.
Regards Chad.

Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
<image001.jpg>

From: Nathan Brookfield <Nathan.Brookfield at iperium.com.au<mailto:Nathan.Brookfield at iperium.com.au>>
Sent: Friday, 2 December 2022 11:49 PM
To: Chad Kelly <chad at cpkws.com.au<mailto:chad at cpkws.com.au>>
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Zoom Broadband another Epic broadband in the making

Their retail prices are almost identical to ours, I think they’re pretty reasonable especially if they’re an RSP.

<image002.png>
NBN<https://www.iperium.com.au/nbn/>
iperium.com.au<https://www.iperium.com.au/nbn/>

Nathan Brookfield

DISCLAIMER: This document is intended solely for the named addressee. This electronic communication, which includes any files or attachments thereto, contains proprietary or confidential information and may be privileged and otherwise protected under copyright or other applicable intellectual property laws. The use, disclosure, copying or distribution of any of the information contained in this document, by any person other than the addressee, is strictly prohibited. If you received this document in error, please contact the sender immediately and delete all the material from any computer. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you. Any views or opinions presented are solely those of the author and do not necessarily represent those of Iperium.

WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. Iperium accepts no liability for any damage caused by any virus transmitted by this email.

On 2 Dec 2022, at 23:15, Chad Kelly <chad at cpkws.com.au<mailto:chad at cpkws.com.au>> wrote:

Hi All .
Came across this new provider on Whingepool (whirlpool) while doing some casual browsing www.zoombroadband.com.au<http://www.zoombroadband.com.au> .
Pricing looks very much unsustainable and the business model horrifies me.
Plus this post on Ozbargain https://www.ozbargain.com.au/node/739835?page=4#comment
Look at page 5.
Now I know the margins on NBN aren’t fantastic but $3 I wouldn’t even waste time with.
I mean I don’t want to discourage new players from entering the market and giving it a crack but I think you at least need to be able to walk before you can run.
Also you need to comply with the TIO requirements and the Comms alliance for ISPs. As in the codes of conduct.
Regards Chad.

Chad Kelly
Manager
CPK Web Services
Phone 03 52730246
Web https://www.cpkws.com.au
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