[AusNOG] Courier insurance

Fri Dec 8 08:58:11 AEDT 2023

try cope sensitive freight

On Fri, 8 Dec 2023 at 08:32, Joseph Goldman <joseph at goldman.id.au> wrote:

> Whilst usually I agree with just load it up and drive it, this particular
> trip is more like 1500km each way, so it will cost 4 full days in travel
> return trip to do so.
>
> I do love a good road trip though :D thoughts @Rhys? :P
>
> ------ Original Message ------
> From: "Darren Moss" <Darren.Moss at cloud365.com.au>
> To: "Jennifer Sims" <jenn at jenn.id.au>; "Nathan Brookfield" <
> Nathan.Brookfield at iperium.com.au>
> Cc: "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>
> Sent: 8/12/2023 8:27:02 AM
> Subject: Re: [AusNOG] Courier insurance
>
> Seasons’ Greetings Noggers,
>
>
>
> If I have to use airlines to move equipment, I check it in as oversized
> baggage. Unfortunately, insurance for accompanied luggage is not great
> (usually non-existent) for the reasons Jennifer has shown.
>
> Make sure equipment is boxed well. I’ve sat on the plane and watched
> baggage handlers throw boxes marked fragile onto the baggage cart.
>
>
>
> Carriers we’ve learned to avoid are TNT (damaged equipment), Couriers
> Please (late/failed pickups/late deliveries) and Parcel to Courier (damaged
> equipment).
>
>
>
> We’ve had good results with Aramex and Fedex. Look at TransDirect if you
> prefer a broker and multiple options.
>
>
>
> In November we had new HP equipment for deployment at SY4.
>
> I had it shipped to my home, tested a basic config, loaded it into my car
> and drove 850klms then unloaded at SY4 where it was installed and
> commissioned.
>
>
>
> IMHO, the best way to get equipment safely to the DC is via car.
>
>
>
> Regards,
>
>
>
>
>
> *Darren Moss*
>
> General Manager
>
> Cloud365 Australia Pty Limited
>
> <https://www.cloud365.com.au/>
>
> Darren.Moss at cloud365.com.au
>
> +61 1800 888 365 x105
>
> +61 3 9017 2287
>
> Level 1, 1 Queens Road, Melbourne VIC 3004
>
> *cloud365.com.au <https://www.cloud365.com.au/>*
>
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> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> *On Behalf Of *Jennifer
> Sims
> *Sent:* Friday, 8 December 2023 12:38 AM
> *To:* Nathan Brookfield <Nathan.Brookfield at iperium.com.au>
> *Cc:* ausnog at lists.ausnog.net
> *Subject:* Re: [AusNOG] Courier insurance
>
>
>
> Sadly I did this and ended up in a very bad situation.
>
>
>
> I had some gear shipped to me in QLD, and was bringing back to me in Vic
> for the following weekend.
>
>
>
> Saw it off at Brisbane all bagged and tagged.
>
>
>
> Then in Melbourne, virgin says “we placed it on belt 2, we aren’t going
> responsible for you not picking it up”. Efforts to explain to the airline
> that no I didn’t pick it up, and that it never arrived on the belt the same
> as everything else.
>
>
>
> They literally just ignored me and left me high and dry. Police said they
> could not do anything as no indication it was stolen, airport refused to
> check cctv as police didn’t do report, and baggage services kept shirking
> responsibility.
>
>
>
> After lots of backward and forward, we just had to give up.
>
>
>
> The vendor on the other hand was very understanding and it cost me as per
> our agreement, which was money I didn’t want to burn but sadly, had no
> choice because I needed to keep to my agreement.
>
>
>
> Overall, don’t trust the airlines. If you check it, make sure it’s got an
> air tag or something to track it down.
>
>
>
> Jen
>
> Sent from my iPhone
>
>
>
> On 7 Dec 2023, at 23:14, Nathan Brookfield <
> Nathan.Brookfield at iperium.com.au> wrote:
>
>  After many issues over the years with shipping equipment especially TNT,
> if I’m going anyway, I will always take it and check it in on the flight,
> in a lot of cases, it’s cheaper and yes, it might get thrown around a
> little bit, but it doesn’t matter what courier company you use it’s going
> to be a lot safer….
>
>
>
> *Nathan Brookfield *
> General Manager
>
> *p*: 1300 592 330  |  *m*: 0412 266 008 | *w*: https://Iperium.com.au
>
>
>
> Level 4, Suite 2, 189 Kent Street Sydney NSW 2000
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> On 7 Dec 2023, at 22:01, Rhys Hanrahan <rhys at nexusone.com.au> wrote:
>
> 
>
> Hi All,
>
>
>
> Just wondering how people handle the situation of transit insurance for
> domestic shipping of high value equipment? I am looking at options for
> TNT’s transit warranty and 1) It’s pricey and will cost thousands to get a
> warranty 2) They max out coverage at $40K it seems. I suppose we might be
> able to work around that with multiple separate shipments.
>
>
>
> We’ve got new Cisco gear worth 70-90K that we are shipping to one of our
> offices for configuration, then from NSW to a customer’s site in far north
> QLD. I’m not really keen on just trusting the gear won’t be damaged, so I’m
> looking for safe options to courier the equipment – I’m wondering if anyone
> is aware of good options for this sort of situation?
>
>
>
> We are also attending site so it’s possible that we could just check the
> boxes in as luggage, but I’m not sure if I trust baggable handlers any
> better. Typically we’d just ship directly to site, but we don’t really want
> to configure and test it entirely onsite as that has it’s own challenges in
> this case.
>
>
>
> Appreciate any suggestions. Thanks!
>
>
>
> *Rhys Hanrahan* | General Manager / CTO
> *m:* 0414 83 83 43 | *e:* rhys at nexusone.com.au
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