[AusNOG] Courier insurance

Fri Dec 8 08:31:50 AEDT 2023

Whilst usually I agree with just load it up and drive it, this 
particular trip is more like 1500km each way, so it will cost 4 full 
days in travel return trip to do so.

I do love a good road trip though :D thoughts @Rhys? :P

------ Original Message ------
From: "Darren Moss" <Darren.Moss at cloud365.com.au>
To: "Jennifer Sims" <jenn at jenn.id.au>; "Nathan Brookfield" 
<Nathan.Brookfield at iperium.com.au>
Cc: "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>
Sent: 8/12/2023 8:27:02 AM
Subject: Re: [AusNOG] Courier insurance

>Seasons’ Greetings Noggers,
>
>
>
>If I have to use airlines to move equipment, I check it in as oversized 
>baggage. Unfortunately, insurance for accompanied luggage is not great 
>(usually non-existent) for the reasons Jennifer has shown.
>
>Make sure equipment is boxed well. I’ve sat on the plane and watched 
>baggage handlers throw boxes marked fragile onto the baggage cart.
>
>
>
>Carriers we’ve learned to avoid are TNT (damaged equipment), Couriers 
>Please (late/failed pickups/late deliveries) and Parcel to Courier 
>(damaged equipment).
>
>
>
>We’ve had good results with Aramex and Fedex. Look at TransDirect if 
>you prefer a broker and multiple options.
>
>
>
>In November we had new HP equipment for deployment at SY4.
>
>I had it shipped to my home, tested a basic config, loaded it into my 
>car and drove 850klms then unloaded at SY4 where it was installed and 
>commissioned.
>
>
>
>IMHO, the best way to get equipment safely to the DC is via car.
>
>
>
>Regards,
>
>
>
>
>
>Darren Moss
>
>General Manager
>
>Cloud365 Australia Pty Limited
>
><https://www.cloud365.com.au/>
>
>
>Darren.Moss at cloud365.com.au
>
>
>+61 1800 888 365 x105
>
>
>+61 3 9017 2287
>
>
>Level 1, 1 Queens Road, Melbourne VIC 3004
>
>
>cloud365.com.au <https://www.cloud365.com.au/>
>
><https://www.linkedin.com/in/thatdarrenguy/>
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>From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of Jennifer 
>Sims
>Sent: Friday, 8 December 2023 12:38 AM
>To: Nathan Brookfield <Nathan.Brookfield at iperium.com.au>
>Cc:ausnog at lists.ausnog.net
>Subject: Re: [AusNOG] Courier insurance
>
>
>
>Sadly I did this and ended up in a very bad situation.
>
>
>
>I had some gear shipped to me in QLD, and was bringing back to me in 
>Vic for the following weekend.
>
>
>
>Saw it off at Brisbane all bagged and tagged.
>
>
>
>Then in Melbourne, virgin says “we placed it on belt 2, we aren’t going 
>responsible for you not picking it up”. Efforts to explain to the 
>airline that no I didn’t pick it up, and that it never arrived on the 
>belt the same as everything else.
>
>
>
>They literally just ignored me and left me high and dry. Police said 
>they could not do anything as no indication it was stolen, airport 
>refused to check cctv as police didn’t do report, and baggage services 
>kept shirking responsibility.
>
>
>
>After lots of backward and forward, we just had to give up.
>
>
>
>The vendor on the other hand was very understanding and it cost me as 
>per our agreement, which was money I didn’t want to burn but sadly, had 
>no choice because I needed to keep to my agreement.
>
>
>
>Overall, don’t trust the airlines. If you check it, make sure it’s got 
>an air tag or something to track it down.
>
>
>
>Jen
>
>Sent from my iPhone
>
>
>
>
>>On 7 Dec 2023, at 23:14, Nathan Brookfield 
>><Nathan.Brookfield at iperium.com.au> wrote:
>>
>> After many issues over the years with shipping equipment especially 
>>TNT, if I’m going anyway, I will always take it and check it in on the 
>>flight, in a lot of cases, it’s cheaper and yes, it might get thrown 
>>around a little bit, but it doesn’t matter what courier company you 
>>use it’s going to be a lot safer….
>>
>>
>>
>>Nathan Brookfield
>>General Manager
>>
>>p: 1300 592 330  |  m: 0412 266 008 | w: https://Iperium.com.au 
>><https://Iperium.com.au>
>>
>>
>>
>>
>>Level 4, Suite 2, 189 Kent Street Sydney NSW 2000
>>
>>
>>Your Connectivity Team
>>
>>
>>
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>>On 7 Dec 2023, at 22:01, Rhys Hanrahan <rhys at nexusone.com.au> wrote:
>>
>>
>>
>>Hi All,
>>
>>
>>
>>Just wondering how people handle the situation of transit insurance 
>>for domestic shipping of high value equipment? I am looking at options 
>>for TNT’s transit warranty and 1) It’s pricey and will cost thousands 
>>to get a warranty 2) They max out coverage at $40K it seems. I suppose 
>>we might be able to work around that with multiple separate shipments.
>>
>>
>>
>>We’ve got new Cisco gear worth 70-90K that we are shipping to one of 
>>our offices for configuration, then from NSW to a customer’s site in 
>>far north QLD. I’m not really keen on just trusting the gear won’t be 
>>damaged, so I’m looking for safe options to courier the equipment – 
>>I’m wondering if anyone is aware of good options for this sort of 
>>situation?
>>
>>
>>
>>We are also attending site so it’s possible that we could just check 
>>the boxes in as luggage, but I’m not sure if I trust baggable handlers 
>>any better. Typically we’d just ship directly to site, but we don’t 
>>really want to configure and test it entirely onsite as that has it’s 
>>own challenges in this case.
>>
>>
>>
>>Appreciate any suggestions. Thanks!
>>
>>
>>
>>Rhys Hanrahan | General Manager / CTO
>>m: 0414 83 83 43 | e: rhys at nexusone.com.au
>>
>>“Ask us about how our Channel Partnership and Referral Program can 
>>earn you passive income”
>>
>><http://www.nexusone.com.au/>
>>
>><image001.png> <http://www.nexusone.com.au/>
>>
>>     <http://www.fusiontech.com.au/>
>>
>><image002.png> <http://www.fusiontech.com.au/>
>>
>>
>>
>>NEXUS ONE | FUSION TECHNOLOGY SOLUTIONS
>>p: 1800 NEXUS1 (1800 639 871) or 1800 565 845 | a: Suite 12.03 Level 
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>>www.nexusone.com.au | www.fusiontech.com.au
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