[AusNOG] Superloop experience(s)

[Joseph Goldman]

On 19/02/2021 2:44 pm, Jennifer Sims wrote:
> We’ve been using them for other services but find their ticketing 
> system is a bit, lack lustre.
>
> Often we have chase them for answers and getting things sorted.
>
> We’ve now got a lot of services with Aussie bb who do transit and 
> they’re far more responsive and do quick setups.

Your previous employment with them may have a lot more to do with that 
than anything - whether it be previous colleagues helping you out or 
your insider knowledge on how to get things moving.

>
>
> Sent from my iPhone
>
>> On 19 Feb 2021, at 13:59, Darren Moss <Darren.Moss at cloud365.com.au> 
>> wrote:
>>
>> 
>>
>> Hi All,
>>
>> We’re looking at bringing additional transit into 2 of our AU 
>> datacentres and I would like to know about real-world experiences 
>> with Superloop.
>>
>> Happy to hear from others who **actually** have a service from them 
>> in a DC environment.
>>
>> Off list please.
>>
>> Many thanks
>>
>> Darren.
>>
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>
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