[AusNOG] Melbourne Primus/Vocus datacenter at 55 King closing

Thu Apr 15 14:06:21 EST 2021

I have no issues with it... I am not there, I moved out years ago... I think the issue is that there is a lack of communication for clients in there. We have moved and closed sites recently due to operational issues, so this is fine with me.

I have spoken to 2 customers in Doody Street who were not aware of this, and only found out because I asked them what they thought of it, although some people have told me that they were told. So guess it’s luck of the draw.

55 King is 100% a DA issue, but curious to know what the Doody Street one is and why people had no notice.

[https://info.serversaustralia.com.au/hubfs/Brand-2018/logo-font-sau.gif]
Jared Hirst
Chief Executive Officer
P: (02) 8115 8801
4 Amy Close, Wyong, NSW 2259
Need assistance? We are here 24/7 +61 2 8115 8888
[Sent from Front]
On 15 April 2021, 11:48 am AEST shah.hardik at techflow.com.au<mailto:shah.hardik at techflow.com.au> wrote:

Guys, I don’t think this is the first time any organisation is reacting to change of circumstances or change of strategy.

Vocus like every other provider has full right to relocate customers or offer them to leave – which is a sad thing for customers off course but if we are suggesting that no other company have ever done this then we are clearly being selective about what we choose to see.

Obviously every customer deserves the right to be notified and helped to most extent when any of their services are going to be affected. But again, we don’t know if none of the customers have been notified or some or maybe there is some other strategy/solution that Vocus might have for customers going to be impacted. I know as a fact that “some” other customer were well aware of the 55 King shutting since November as those customers are moving their colo to us. So its unfair to blame the whole organisation without knowing the full facts.

  *   Again if we are claiming that every provider in the market is perfect in everything they do and how they handle changes/outages, I think we are being delusional.

Regarding Vocus trying to offload its DC in 2017 – its not the first nor the last time a business chooses to do something of that nature. I have been personally involved in many discussions around providers offloading DCs or small space or cages (Pipe, AAPT, Telstra, Vocus and many other “Service providers” moving out of GS) to name a few and impacted customers in every occasions disappointed with the situation. However that is what I have seen as a norm in last 15 years and I don’t think it will change in future.

I am sure we all thrive to deliver best services to our customers and obviously we expect the best from our providers – but beating someone over without knowing full facts is unfair to say the least. I guess we will see in a few weeks/months about what happens with 55 King St.

p.s. the link to the article was provided by Nick as DA as evidence was requested to prove the claim of knockdown vs conspiracy.

Best regards,

Shah Hardik

Director

Office: 1300 954 955 | Mobile: 0433 90 6366

Suite 17, Level 3, 55 Pyrmont Bridge Road, Pyrmont - 2009

Email: shah.hardik at techflow.com.au<mailto:shah.hardik at techflow.com.au> | www.techflow.com.au<http://www.techflow.com.au/>

From: AusNOG <ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>> On Behalf Of Jared Hirst
Sent: Thursday, 15 April 2021 9:08 AM
To: James Murphy <jamesmurphyau at me.com<mailto:jamesmurphyau at me.com>>; Nick Pratley <nick at npratley.net<mailto:nick at npratley.net>>
Cc: damien at vocus.com.au<mailto:damien at vocus.com.au>; Nathanael Bettridge <nathanael at prodigy.com.au<mailto:nathanael at prodigy.com.au>>; AusNOG Mailing List <ausnog at ausnog.net<mailto:ausnog at ausnog.net>>; adam brzovic <brzovicadam at gmail.com<mailto:brzovicadam at gmail.com>>
Subject: Re: [AusNOG] Melbourne Primus/Vocus datacenter at 55 King closing

100% as I said they need to close those sites, but I can’t find a reason for Doody St. Seems that’s just been tagged onto the 55 King St reason.

Just terrible that no one got notice and it was announced here :(

[https://info.serversaustralia.com.au/hubfs/Brand-2018/logo-font-sau.gif]
Jared Hirst
Chief Executive Officer
P: (02) 8115 8801
4 Amy Close, Wyong, NSW 2259
Need assistance? We are here 24/7 +61 2 8115 8888

On 14 April 2021, 9:57 pm AEST jamesmurphyau at me.com<mailto:jamesmurphyau at me.com> wrote:

I don't think anyone is disputing the fact its the truth (are they?) - I think people are more speculating the fact that it couldn't possibly be the truth if the first they are hearing about it is on a mailing list (rather than from their account manager)

It seems like - as bad as that would be - that's exactly what has happened.. And if Vocus is remaining in any type of Telecommunication business after exiting the Datacenter business, they're going to have to offer some ridiculously cheap prices or suck some major ass after this (now public) major ball drop ..

People (well, definitely me) are reading this email thread wondering how on earth people are really only finding out about these data centre plans via a mailing list or by finding a lost email in their spam folder?!?

We just left 55 King over the past two weeks - so I'm glad we weren't as unlucky as others.. But if we were just finding out about this after reading this email thread, I'm sure my boss would be loosing it

On 14 Apr 2021, at 9:55 pm, Nick Pratley <nick at npratley.net<mailto:nick at npratley.net>> wrote:

Seems legit...

https://www.realestatesource.com.au/charter-halls-1-5-billion-two-tower-melbourne-cbd-office-complex-approved/

Charter Hall seem to want to knock the building down.

On 14 Apr 2021, 9:34 PM +1000, Jared Hirst <jared.hirst at serversaustralia.com.au<mailto:jared.hirst at serversaustralia.com.au>>, wrote:

Link the DA / Plan for the sites then if it's a co-incidence? Vocus tried to offload the business in 2017 and couldn't.

"

Vocus also confirmed it had appointed advisors to sell off its Australian data centre assets. Vocus operates 20 data centres in Australia, which were valued at $160 million by Macquarie analysts in May, according to a report in the Australian Financial Review.<https://t.sidekickopen87.com/s3t/c/5/f18dQhb0S7kv8bNNrKW5bQGGY2zGCwVW8Jbw_863BfPzN3MxYkMQZtMvW4XXTDW16gGBmf8DLq8G01?te=W3R5hFj26QkHmW4mKDsS3M7fxBW43T4P74fM_pZW4fdh-y3ZXDkcW3z8nP93zgDbpW1GHd3R4cfLZhW3_RwhR4cfM1WW1GJVrJ4hLTtkW49PHnM4cfL3wW4fDRqL3K78h0W3K96pn1N4KgnW1YZ0ZG3P7BwW39CN2&si=5046652182331392&pi=4f0743e2-ba4a-4f60-82f6-e24e87695652> Vocus made $46.5 million from its data centre business in FY17, down from $50 million the previous financial year.

The company said it would continue to evaluate its other non-core Australian assets for a potential sale, and that it had received further approaches for potential acquisitions since announcing the asset review in August."

Sounds 100% like a shut down is happening. Which I think is a great idea, the Doody street site and 55 King are both terrible sites, but they should be open about it if that is the truth.

- Jared

On April 13, 2021, 4:27 PM GMT+10 nathanael at prodigy.com.au<mailto:nathanael at prodigy.com.au> wrote:

Unless there’s a replacement planned (particularly one planned to open before the existing one closes), I’m not sure whether it really matters whether there was an external or internal motivation for the change, the end result is much the same.

-Nathanael Bettridge

From: Mailing Lists <lists at dreamboat.id.au<mailto:lists at dreamboat.id.au>>
Sent: Tuesday, 13 April 2021 11:08 AM
To: Nathanael Bettridge <nathanael at prodigy.com.au<mailto:nathanael at prodigy.com.au>>
Cc: adam brzovic <brzovicadam at gmail.com<mailto:brzovicadam at gmail.com>>; ausnog at ausnog.net<mailto:ausnog at ausnog.net>
Subject: Re: [AusNOG] Melbourne Primus/Vocus datacenter at 55 King closing

Hi All,

There is no grand conspiracy here. 55 King is being knocked down by the building owner for a bigger tower, 59 Doody has a road planned to go through it.

Certainly we could do better with notifications and I'm sure your account managers would love to hear feedback on how we can improve.

Cheers,

Damien.

On Tue, Apr 13, 2021 at 10:41 AM Nathanael Bettridge <nathanael at prodigy.com.au<mailto:nathanael at prodigy.com.au>> wrote:

Our account manager just advised (after we had to ask first) that the 59 Doody St NSW DC is closing November 2022 as well, so looks like they’re exiting the business entirely.

-Nathanael Bettridge

From: AusNOG <ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>> On Behalf Of adam brzovic
Sent: Sunday, 11 April 2021 6:30 PM
To: ausnog at ausnog.net<mailto:ausnog at ausnog.net>
Subject: [AusNOG] Melbourne Primus/Vocus datacenter at 55 King closing

Hi All

I have just found an email lost in my spam folder than the Melbourne Primus datacenter at 55 King Street operated by Vocus is closing down in 4 months on the 1st of August 2021.

I know this is an old datacentre but every time I visit its full of servers and has been very stable since they had power issues 10 years ago so I do not understand why its closing down and now the headache of finding a new provider and moving our servers with only four months notice.

I have had no contact from our account manager, no phone call from anyone which is disappointing and no option provided by Vocus to move our servers to a new location.

Surely if you are actually going to close down a datacenter you would offer to move your customers to a new location free of charge and how about all the network and fiber providers in this location what will happen to them.

Has anyone else received notification that the Primus 55 King Street datacenter is closing down or are they just trying to get rid small customers.

Thanks

Adam – CCNP Senior Network & Systems Administrator

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