[AusNOG] COVID-19 Business Prep Suggestions

Johnathon Brandis jcbrandis at gmail.com
Mon Mar 9 15:31:16 EST 2020


Gday, for you contractors out there, double check your Insurance’s, just cover off some risk exposure you may not be aware of.

Quick tip, apologies for the spam. 


Sent from my iPhone

> On 9 Mar 2020, at 3:20 pm, Matthew Moyle-Croft <mmc at mmc.com.au> wrote:
> 
> Hi,
> If your workforce is not used to working remote then:
> 
> - ensuring they know how to and who to contact for IT support? (Is there an external number for that?)
> - ensuring you have things like Zoom/BlueJeans/Webex setup for people to use *and* that they have the things they need to drive them (eg. Working headsets)
>    - do they know how to use it, schedule meetings using it etc?
> - ensuring that any communication apps (eg. Slack) works for people and that they have appropriate groups setup. 
> - ensure you have a working/upto date contacts list? Not all companies have a nice, easy to use website for finding this. If people are in offices all the time they just may not have workmates/managers mobile numbers.
> - if people need things like laptop chargers to work then can you get them delivered?  Do they have a suitable space at home? (This is OH&S stuff).
> - if you have a time clock based work force (eg. They need to show hours) then have you allowed for the reporting of work?
> - What do you need to teach managers to help them manage their staff, conduct meetings etc?
>    - do you need some quick guides?
> 
> Some of this is basic stuff, but, if you’ve got a work force who’s not used to it then think about how to enable to the workforce and make it less scary for them and enable their productivity. 
> 
> MMC
> 
> 
>> On 9 Mar 2020, at 2:29 pm, Robert Haylock <robert.haylock at gmail.com> wrote:
>> 
>> Hey all,
>> 
>> Hearing a few IT related plans crop up, especially around VPN concentrator capacity and external capacity to handle the additional load of a much greater than normal percentage of employees working from home.
>> 
>> Obviously, if you are lucky enough to have many services moved to the cloud (Office 365, GSuite, etc) then the load is a bit more distributed and the load moves to the residential broadband networks, but I am interested in any other IT related things to prepare you may be recommending to your customers/employers/bosses?
>> 
>> Rob
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