[AusNOG] Telstra Civic POP outage?

[Mark Duffell]

Hi Nathan,

There was a Planned Service Impact overnight in Civic PoP for a router upgrade. You should have received prior notification approx. 15/05/20, if you didn’t or are still having issues please let me know off-list.

Regards,

Mark

Sent from my iPhone

>> On 2 Jun 2020, at 03:40, Nathan Collins <nathan at mailsecured.com.au> wrote:
> 
> Starting to see traffic progress beyond Kent St but there seems to be a loop when it hits the Civic POP.
> 
> Before:
> 
>   5    20 ms    20 ms    19 ms  Bundle-Ether13.ken-edge902.sydney.telstra.net [139.130.214.101]
>   6    24 ms    21 ms    21 ms  bundle-ether14.ken-core10.sydney.telstra.net [203.50.11.96]
>   7     *        *        *     Request timed out.
>   8     *        *        *     Request timed out.
> 
> After:
> 
>   5    21 ms    20 ms    20 ms  Bundle-Ether13.ken-edge902.sydney.telstra.net [139.130.214.101]
>   6    20 ms    20 ms    20 ms  bundle-ether2.chw-edge902.sydney.telstra.net [203.50.11.105]
>   7    22 ms    21 ms    20 ms  bundle-ether14.chw-core10.sydney.telstra.net [203.50.11.100]
>   8    29 ms    31 ms    33 ms  bundle-ether2.civ.core2.canberra.telstra.net [203.50.6.82]
>   9    26 ms    26 ms    27 ms  Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]
>  10    31 ms    27 ms    28 ms  Bundle-Ethernet6.civ-core2.canberra.telstra.net [203.50.8.34]
>  11    27 ms    26 ms    26 ms  Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]
>  12    30 ms    28 ms    27 ms  Bundle-Ethernet6.civ-core2.canberra.telstra.net [203.50.8.34]
>  13    26 ms    33 ms    26 ms  Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]
>  14    30 ms    27 ms    28 ms  Bundle-Ethernet6.civ-core2.canberra.telstra.net [203.50.8.34]
>  15    29 ms    26 ms    26 ms  Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]
> etc etc.....
> 
> Cheers,
> N
> From: Nathan Collins
> Sent: Tuesday, 2 June 2020 3:14 AM
> To: ausnog at lists.ausnog.net <ausnog at lists.ausnog.net>
> Subject: Telstra Civic POP outage?
>  
> Hey Noggers,
> 
> We seem to have lost a TID connection in Canberra, traceroutes don't progress past Kent Street so it seems like a possible issue between there and the Canberra Civic POP.
> 
> Gave faults a call and was told to call back at 8am as the business support team isn't available now.  Hoping to correlate the issue with anyone else to see if it's just us or it's widespread, but given I'm not seeing any traffic progress past Kent St it seems like it could be a wider issue.
> 
> Cheers,
> N
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> AusNOG at lists.ausnog.net
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