<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div dir="ltr"><meta http-equiv="content-type" content="text/html; charset=utf-8"><div dir="ltr"><meta http-equiv="content-type" content="text/html; charset=utf-8"><div dir="ltr"><meta http-equiv="content-type" content="text/html; charset=utf-8">Hi Nathan,<div><br></div><div>There was a Planned Service Impact overnight in Civic PoP for a router upgrade. You should have received prior notification approx. 15/05/20, if you didn’t or are still having issues please let me know off-list.</div><div><br></div><div>Regards,</div><div><br></div><div>Mark</div><div><br><div dir="ltr">Sent from my iPhone</div><div dir="ltr"><br><blockquote type="cite">On 2 Jun 2020, at 03:40, Nathan Collins <nathan@mailsecured.com.au> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">
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Starting to see traffic progress beyond Kent St but there seems to be a loop when it hits the Civic POP.</div>
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<b>Before:</b></div>
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<span> 5 20 ms 20 ms 19 ms Bundle-Ether13.ken-edge902.sydney.telstra.net [139.130.214.101]<br>
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<div> 6 24 ms 21 ms 21 ms bundle-ether14.ken-core10.sydney.telstra.net [203.50.11.96]<br>
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<div> 7 * * * Request timed out.<br>
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<span> 8 * * * Request timed out.</span></div>
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<b>After:</b></div>
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<span> 5 21 ms 20 ms 20 ms Bundle-Ether13.ken-edge902.sydney.telstra.net [139.130.214.101]<br>
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<div> 6 20 ms 20 ms 20 ms bundle-ether2.chw-edge902.sydney.telstra.net [203.50.11.105]<br>
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<div> 7 22 ms 21 ms 20 ms bundle-ether14.chw-core10.sydney.telstra.net [203.50.11.100]<br>
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<div> 8 29 ms 31 ms 33 ms bundle-ether2.civ.core2.canberra.telstra.net [203.50.6.82]<br>
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<div> 9 26 ms 26 ms 27 ms Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]<br>
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<div> 10 31 ms 27 ms 28 ms Bundle-Ethernet6.civ-core2.canberra.telstra.net [203.50.8.34]<br>
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<div> 11 27 ms 26 ms 26 ms Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]<br>
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<div> 12 30 ms 28 ms 27 ms Bundle-Ethernet6.civ-core2.canberra.telstra.net [203.50.8.34]<br>
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<div> 13 26 ms 33 ms 26 ms Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]<br>
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<div> 14 30 ms 27 ms 28 ms Bundle-Ethernet6.civ-core2.canberra.telstra.net [203.50.8.34]<br>
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<span> 15 29 ms 26 ms 26 ms Bundle-Ethernet1.civ-edge901.canberra.telstra.net [203.50.8.35]</span></div>
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etc etc.....</div>
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Cheers,</div>
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N<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Nathan Collins<br>
<b>Sent:</b> Tuesday, 2 June 2020 3:14 AM<br>
<b>To:</b> ausnog@lists.ausnog.net <ausnog@lists.ausnog.net><br>
<b>Subject:</b> Telstra Civic POP outage?</font>
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Hey Noggers,</div>
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We seem to have lost a TID connection in Canberra, traceroutes don't progress past Kent Street so it seems like a possible issue between there and the Canberra Civic POP.</div>
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Gave faults a call and was told to call back at 8am as the business support team isn't available now. Hoping to correlate the issue with anyone else to see if it's just us or it's widespread, but given I'm not seeing any traffic progress past Kent St it seems
like it could be a wider issue.</div>
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Cheers,</div>
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N<br>
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