[AusNOG] Our domain and Comodo Valkyrie Verdict + @team.telstra.com sadness

[Russell Langton]

Hi james,

I'll shoot you an email on monday to put you in contact with the
team.telstra.com email admins so we can get this sorted out.


On Sat, 22 Aug 2020, 7:33 am James Deck, <jdeck at clevvi.com.au> wrote:

> Dear Noggers,
>
> I hesitate to pester the list with an "our email is on an RBL" problem,
> however, I have hit a wall.
>
> We have been unable to send to @team.telstra.com from our domain (@
> clevvi.com.au) for several months. We don't get a bounce message - it is
> just never received. This is having a significant impact on a mutual
> enterprise customer, as Telstra engineers ask us for things and we are
> unable to send them on (tickets end up in a stalemate and the customer
> loses).
>
> VirusTotal.com tells me that we are listed as Phishing in Comodo Valkyrie
> Verdict. I have no idea if this is related to the @team.telstra.com
> issue, but it's as good a theory as any. I have submitted numerous contact
> forms to Comodo Valkyrie Verdict, with no response.
>
> The only other domain I have had any issue with is @nab.com.au (which is
> more of a problem for my banker than for me). There is no widespread
> RBL-like issue, as far as I can surmise.
>
> So, I am coming hat in hand to the AusNOG community to ask if anyone:
>
> 1) Has a contact in the @team.telstra.com MX team; and/or
> 2) Knows the secret to getting de-listed from Comodo Valkyrie Verdict.
>
> Many thanks!
> Kind Regards,​
> James Deck
> Director
> [image: Clevvi] <https://www.clevvi.com.au/>
> p
> *1* <110>300 932 776
> e
> *jdeck at clevvi.com.au* <jdeck at clevvi.com.au>
> w
> *clevvi.com.au* <https://www.clevvi.com.au/>
> a
> Unit 22, 489 South Street, Toowoomba 4350
>
> *U*nit 14, 17 Karp Court, Bundall 4217
> *Need help?* <https://www.clevvi.com.au/support/>
> *LOG A JOB ONLINE* <https://www.clevvi.com.au/support/>
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> *Click here to leave a review on Google*
> <https://www.google.com.au/search?q=clevvi&oq=clevvi+++&aqs=chrome..69i57j69i60l3j0l2.1725j0j4&sourceid=chrome&ie=UTF-8#lrd=0x6b965c69b7e454cf:0xea6f14c4e4e57799,1>
> [image: Google My Business]
> <https://www.google.com.au/search?q=clevvi&oq=clevvi+++&aqs=chrome..69i57j69i60l3j0l2.1725j0j4&sourceid=chrome&ie=UTF-8#lrd=0x6b965c69b7e454cf:0xea6f14c4e4e57799,1>
> [image: Website] <https://www.clevvi.com.au/> [image: Facebook]
> <https://www.facebook.com/Clevvi.AU> [image: Twitter]
> <https://twitter.com/clevvi_au> [image: Instagram]
> <https://www.instagram.com/clevvi_au/> [image: Google Partners]
> <https://www.clevvi.com.au/marketing/google-ads/>
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>
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