[AusNOG] Our domain and Comodo Valkyrie Verdict + @team.telstra.com sadness

[James Deck]

Dear Noggers,

I hesitate to pester the list with an "our email is on an RBL" problem, however, I have hit a wall. 

We have been unable to send to @team.telstra.com from our domain (@clevvi.com.au) for several months. We don't get a bounce message - it is just never received. This is having a significant impact on a mutual enterprise customer, as Telstra engineers ask us for things and we are unable to send them on (tickets end up in a stalemate and the customer loses).

VirusTotal.com tells me that we are listed as Phishing in Comodo Valkyrie Verdict. I have no idea if this is related to the @team.telstra.com issue, but it's as good a theory as any. I have submitted numerous contact forms to Comodo Valkyrie Verdict, with no response.

The only other domain I have had any issue with is @nab.com.au (which is more of a problem for my banker than for me). There is no widespread RBL-like issue, as far as I can surmise.

So, I am coming hat in hand to the AusNOG community to ask if anyone:

1) Has a contact in the @team.telstra.com MX team; and/or
2) Knows the secret to getting de-listed from Comodo Valkyrie Verdict.

Many thanks!

Kind Regards,
James Deck
Director
p1300 932 776
ejdeck at clevvi.com.au
wclevvi.com.au
aUnit 22, 489 South Street, Toowoomba 4350
Unit 14, 17 Karp Court, Bundall 4217
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