[AusNOG] Adam Internet SMTP Woes

[Noel Butler]

I assume its the mail server you used to send this post? If so, how long
have you been allocated that IP? 

On 18/09/2019 12:22, Stephen Argent wrote:

> Hi all,
> 
> Long story short, I've been trying to fight with firstline support just to get in contact with someone responsible for asav.adam.com.au. Unfortunately I couldn't get firstline to understand the issue - they just kept claiming that they're not hosting our domain. Didn't understand that inbound emails can be blocked (claiming it can only happen on outbound) and so forth.
> 
> Long story short, need to speak with someone from Adam about getting our mail server's IP unblocked (it's being blocked at asav.adam.com.au). We DKIM sign all emails for all outbound etc - just need to find out what the process is for getting those allowed as our customers cannot email Adam customers. Off-list contact please. 
> 
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-- 
Kind Regards, 

Noel Butler 

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