[AusNOG] Telstra outage Sydney

[Grahame Lynch]

Telstra just sent us this:

Please find the following update on the issue impacting enterprise
customers.  In some good news many of our services are starting to restore
and we apologise for messing up peoples nights.



Further to my earlier update I can provide the following formal statement:



We continue to investigate the issue affecting data services, including
EFTPOS and access to ATMS, for a number of enterprise customers nationally.
Many of our services are starting to restore. We’re sorry for any issues
caused and will provide an update when we know more.

On Thu, 11 Jul 2019 at 18:40, Narelle Clark <narellec at gmail.com> wrote:

> This doesn't make sense to me.
>
> Either it's a data centre outage (and who doesn't have redundancy into
> data centres) or it's a route reflector issue or misconfig/ active failure
> of a device in routing... or ???
>
> Or have we hit cloud platform issues time?
>
>
> Anyone got any better clarity here?
>
>
> Narelle
>
> On Thu, 11 Jul. 2019, 6:03 pm Mark Smith, <markzzzsmith at gmail.com> wrote:
>
>> Well, the explanation does make sense, all your eggs in one (fibre
>> bundle) basket does make financial sense, as long as you ignore the cost of
>> downtime.
>>
>> On Thu., 11 Jul. 2019, 17:15 Robert Hudson, <hudrob at gmail.com> wrote:
>>
>>> Fibre repair crew are on site in Pymble apparently.
>>>
>>> On Thu, 11 Jul. 2019, 4:08 pm Damian Guppy, <the.damo at gmail.com> wrote:
>>>
>>>> Someone dug up a Telstra Fiber line again in Sydney. Impacting lots of
>>>> big companies such as Woolworths group and McDonald’s payment processing.
>>>>
>>>> Second time this year I think?
>>>>
>>>> —Damian
>>>>
>>>> On Thu, 11 Jul 2019 at 2:00 pm, Evan Dent <evan at evandent.com> wrote:
>>>>
>>>>> I wonder if this is related to the current EFTPOS outages as well.
>>>>>
>>>>> On Thu, 11 Jul. 2019, 3:25 pm Josh Carter, <
>>>>> Josh.Carter at charterhall.com.au> wrote:
>>>>>
>>>>>> We see this as well. Telstra are advising a NSW centric Business IP
>>>>>> network issue (possibly routing)
>>>>>>
>>>>>>
>>>>>>
>>>>>> Cheers,
>>>>>>
>>>>>> --JC
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> *On Behalf Of *
>>>>>> ayan.dewan at techflow.com.au
>>>>>> *Sent:* Thursday, 11 July 2019 3:26 PM
>>>>>> *To:* 'Jay Dixon' <jaybobo at gmail.com>; ausnog at lists.ausnog.net
>>>>>> *Subject:* Re: [AusNOG] Telstra outage Sydney
>>>>>>
>>>>>>
>>>>>>
>>>>>> We’ve had couple of our customer’s L2 services affected in Global
>>>>>> Switch right now.
>>>>>>
>>>>>> Service degradation though – not full outage.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best regards,
>>>>>>
>>>>>> Ayan
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* AusNOG <ausnog-bounces at lists.ausnog.net> *On Behalf Of *Jay
>>>>>> Dixon
>>>>>> *Sent:* Thursday, July 11, 2019 3:19 PM
>>>>>> *To:* <ausnog at lists.ausnog.net> <ausnog at lists.ausnog.net>
>>>>>> *Subject:* [AusNOG] Telstra outage Sydney
>>>>>>
>>>>>>
>>>>>>
>>>>>> FYI for anyone with issues in Sydney at the moment.
>>>>>>
>>>>>>
>>>>>>
>>>>>> We're seeing 3 or 4 of our sites down in Sydney at the moment and the
>>>>>> Telstra faults team have confirmed there's an issue, have heard from other
>>>>>> customers that they're also impacted as well.
>>>>>>
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