<div dir="ltr">Telstra just sent us this:<br><br><p class="MsoNormal">Please find the following update on the issue impacting enterprise customers. In some good news many of our services are starting to restore and we apologise for messing up peoples nights.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Further to my earlier update I can provide the following formal statement:<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">We continue to investigate the issue affecting data services, including EFTPOS and access to ATMS, for a number of enterprise customers nationally. Many of our services are starting to restore. We’re sorry for any issues caused and will provide an update when we know more.</p></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, 11 Jul 2019 at 18:40, Narelle Clark <<a href="mailto:narellec@gmail.com">narellec@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">This doesn't make sense to me. <div dir="auto"><br></div><div dir="auto">Either it's a data centre outage (and who doesn't have redundancy into data centres) or it's a route reflector issue or misconfig/ active failure of a device in routing... or ???</div><div dir="auto"><br></div><div dir="auto">Or have we hit cloud platform issues time?</div><div dir="auto"><br></div><div dir="auto"><br></div><div dir="auto">Anyone got any better clarity here?</div><div dir="auto"><br></div><div dir="auto"><br></div><div dir="auto">Narelle </div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, 11 Jul. 2019, 6:03 pm Mark Smith, <<a href="mailto:markzzzsmith@gmail.com" target="_blank">markzzzsmith@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto"><div>Well, the explanation does make sense, all your eggs in one (fibre bundle) basket does make financial sense, as long as you ignore the cost of downtime.<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu., 11 Jul. 2019, 17:15 Robert Hudson, <<a href="mailto:hudrob@gmail.com" rel="noreferrer" target="_blank">hudrob@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">Fibre repair crew are on site in Pymble apparently.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, 11 Jul. 2019, 4:08 pm Damian Guppy, <<a href="mailto:the.damo@gmail.com" rel="noreferrer noreferrer" target="_blank">the.damo@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div dir="auto">Someone dug up a Telstra Fiber line again in Sydney. Impacting lots of big companies such as Woolworths group and McDonald’s payment processing. </div></div><div dir="auto"><br></div><div dir="auto">Second time this year I think?</div><div dir="auto"><br></div><div dir="auto">—Damian</div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, 11 Jul 2019 at 2:00 pm, Evan Dent <<a href="mailto:evan@evandent.com" rel="noreferrer noreferrer noreferrer" target="_blank">evan@evandent.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">I wonder if this is related to the current EFTPOS outages as well. </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, 11 Jul. 2019, 3:25 pm Josh Carter, <<a href="mailto:Josh.Carter@charterhall.com.au" rel="noreferrer noreferrer noreferrer" target="_blank">Josh.Carter@charterhall.com.au</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-AU">
<div class="gmail-m_3995997515373429006m_-996395863400733317m_-7219762937825654677m_-7519012047894832334m_-5502696281263209147m_-5482890158597927639WordSection1">
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(47,110,181)">We see this as well. Telstra are advising a NSW centric Business IP network issue (possibly routing)
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(47,110,181)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(47,110,181)">Cheers,
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(47,110,181)">--JC<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(47,110,181)"><u></u> <u></u></span></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" rel="noreferrer noreferrer noreferrer noreferrer" target="_blank">ausnog-bounces@lists.ausnog.net</a>>
<b>On Behalf Of </b><a href="mailto:ayan.dewan@techflow.com.au" rel="noreferrer noreferrer noreferrer noreferrer" target="_blank">ayan.dewan@techflow.com.au</a><br>
<b>Sent:</b> Thursday, 11 July 2019 3:26 PM<br>
<b>To:</b> 'Jay Dixon' <<a href="mailto:jaybobo@gmail.com" rel="noreferrer noreferrer noreferrer noreferrer" target="_blank">jaybobo@gmail.com</a>>; <a href="mailto:ausnog@lists.ausnog.net" rel="noreferrer noreferrer noreferrer noreferrer" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Telstra outage Sydney<u></u><u></u></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span lang="EN-GB">We’ve had couple of our customer’s L2 services affected in Global Switch right now.
<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Service degradation though – not full outage.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Best regards,<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Ayan<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net" rel="noreferrer noreferrer noreferrer noreferrer" target="_blank">ausnog-bounces@lists.ausnog.net</a>>
<b>On Behalf Of </b>Jay Dixon<br>
<b>Sent:</b> Thursday, July 11, 2019 3:19 PM<br>
<b>To:</b> <<a href="mailto:ausnog@lists.ausnog.net" rel="noreferrer noreferrer noreferrer noreferrer" target="_blank">ausnog@lists.ausnog.net</a>> <<a href="mailto:ausnog@lists.ausnog.net" rel="noreferrer noreferrer noreferrer noreferrer" target="_blank">ausnog@lists.ausnog.net</a>><br>
<b>Subject:</b> [AusNOG] Telstra outage Sydney<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"><u></u> <u></u></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB">FYI for anyone with issues in Sydney at the moment.<u></u><u></u></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB"><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB">We're seeing 3 or 4 of our sites down in Sydney at the moment and the Telstra faults team have confirmed there's an issue, have heard from other customers that they're also impacted as well.<u></u><u></u></span></p>
</div>
</div>
</div>
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