[AusNOG] Telstra multiple service faults - Chatswood Exchange?

[Mark Currie]

Story in today’s IT press..

https://www.crn.com.au/news/telstra-sprints-to-fix-massive-cable-cut-warns-it-could-take-two-days-523349

Possible 2 day outage apparently


From: AusNOG <ausnog-bounces at lists.ausnog.net> On Behalf Of Andrew Yager
Sent: Thursday, 4 April 2019 8:03 AM
To: Nathan Brookfield <nathan.brookfield at simtronic.com.au>; Simon Sharwood <simon at jargonmaster.com>
Cc: ausnog at lists.ausnog.net
Subject: Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?

Did anyone see anything come back overnight?

We're still in darkness…

Andrew

On Wed, 3 Apr 2019 at 21:04, Andrew Yager <andrew at rwts.com.au<mailto:andrew at rwts.com.au>> wrote:
Look, given that they send services to Macquarie Park, Ultimo and Alexandria from Chatswood via Parramatta, anything is possible.

Maybe the break really is at Victoria Ave in Chatswood and it’s all an elaborate hoax?

Anyway - I’m done for now. See you on the other side.

A

Get Outlook for iOS<https://aka.ms/o0ukef>

________________________________
From: Nathan Brookfield <nathan.brookfield at simtronic.com.au<mailto:nathan.brookfield at simtronic.com.au>>
Sent: Wednesday, April 3, 2019 8:54 pm
To: Simon Sharwood; Andrew Yager
Cc: Robert Hudson; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: RE: [AusNOG] Telstra multiple service faults - Chatswood Exchange?

I love that they’re confusing Victoria Avenue in Chatswood with Victoria Road at Ermington haha….

From: Simon Sharwood <simon at jargonmaster.com<mailto:simon at jargonmaster.com>>
Sent: Wednesday, April 3, 2019 8:44 PM
To: Andrew Yager <andrew at rwts.com.au<mailto:andrew at rwts.com.au>>
Cc: Nathan Brookfield <Nathan.Brookfield at simtronic.com.au<mailto:Nathan.Brookfield at simtronic.com.au>>; Robert Hudson <hudrob at gmail.com<mailto:hudrob at gmail.com>>; ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?

Telstra peeps told me a 3rd party cut something on Victoria Road Chatswood and that Telstra can't even start work until 9PM tonight due to the location.
It's a big 'un. A real big 'un. Telstra's not quite sure where to start...


On Wed, Apr 3, 2019 at 7:56 PM Andrew Yager <andrew at rwts.com.au<mailto:andrew at rwts.com.au>> wrote:
When I first drove past there was literally no one there.

A

Get Outlook for iOS<https://aka.ms/o0ukef>

________________________________
From: Nathan Brookfield <nathan.brookfield at simtronic.com.au<mailto:nathan.brookfield at simtronic.com.au>>
Sent: Wednesday, April 3, 2019 7:48 pm
To: Andrew Yager; Robert Hudson
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: RE: [AusNOG] Telstra multiple service faults - Chatswood Exchange?

Looks like they’re working hard at it? Jeez ☹

From: Andrew Yager <andrew at rwts.com.au<mailto:andrew at rwts.com.au>>
Sent: Wednesday, April 3, 2019 7:43 PM
To: Robert Hudson <hudrob at gmail.com<mailto:hudrob at gmail.com>>; Nathan Brookfield <Nathan.Brookfield at simtronic.com.au<mailto:Nathan.Brookfield at simtronic.com.au>>
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?

https://twitter.com/andrewyager/status/1113356966556868608?s=21

Andrew

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: AusNOG <ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>> on behalf of Robert Hudson <hudrob at gmail.com<mailto:hudrob at gmail.com>>
Sent: Wednesday, April 3, 2019 6:03:28 PM
To: Nathan Brookfield
Cc: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?

I remember a backhoe incident in the Sydney CBD that cut a mass of fibres...

Good times.

On Wed, 3 Apr 2019 at 17:43, Nathan Brookfield <Nathan.Brookfield at simtronic.com.au<mailto:Nathan.Brookfield at simtronic.com.au>> wrote:
Cut is no where near Chatswood, it’s at Ermington on Victoria Road.  Traffic control is required and the installation of two new pits as well….. Catastrophic sounds about right but they’ve been up against worse.

Kindest Regards,
Nathan Brookfield (VK2NAB)

Chief Executive Officer
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au<http://www.simtronic.com.au/> | E-mail: nathan.brookfield at simtronic.com.au<mailto:nathan.brookfield at simtronic.com.au>

[cid:image001.png at 01D4EAD1.784C7C90]

CONFIDENTIALITY & PRIVILEGE NOTICE

The information contained in this email and any attached files is strictly private and confidential. The intended recipient of this email may only use, reproduce, disclose or distribute the information contained in this email and any attached files with Simtronic Technologies Pty Ltd’s permission. If you are not the intended recipient, you are strictly prohibited from using, reproducing, adapting, disclosing or distributing the information contained in this email and any attached files or taking any action in reliance on it. If you have received this email in error, please email the sender by replying to this message, promptly delete and destroy any copies of this email and any attachments.

It is your responsibility to scan this communication and any files attached for computer viruses and other defects and recommend that you subject these to your virus checking procedures prior to use. Simtronic Technologies Pty Ltd does NOT accept liability for any loss or damage (whether direct, indirect, consequential, economic or other) however caused, whether by negligence or otherwise, which may result directly or indirectly from this communication or any files attached.

From: AusNOG <ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>> On Behalf Of Michael Diamond
Sent: Wednesday, April 3, 2019 5:39 PM
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?

Hi All,

Fibre damage at Chatswood occurred approx. 10pm last night by 3rd party drilling.  I think the word that was used to describe this fault was  ‘catastrophic’.

Many, many pairs affected with 300m of new haul required.  They are ETA to starting splicing around 5-6pm tonight, but anyone who has driven around Chatswood around peak time will know that traffic will cause nightmares for all involved.

There is still no ETR, but if you haven’t made alternative arrangements , you’re in for a long wait. My best guess is you’re looking at another 12-24 hours.

Regards,
Michael Diamond / Chief Executive Officer
mdiamond at binarynetworks.com.au<mailto:mdiamond at binarynetworks.com.au>
[cid:image002.png at 01D4EAD1.784C7C90]
BINARY NETWORKS

Customer Service: 1300 246 279
Office: (03) 9020 8400 / Fax: (03) 8080 0701
Direct: (03) 9020 8402
www.binarynetworks.com.au<http://www.binarynetworks.com.au/>



From: AusNOG <ausnog-bounces at lists.ausnog.net<mailto:ausnog-bounces at lists.ausnog.net>> On Behalf Of TWIG Security
Sent: Wednesday, 3 April 2019 10:45 AM
To: ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Telstra multiple service faults - Chatswood Exchange?


Fibre cut in Chatswood apparently.  Go redundancy !



On 3/04/2019 12:45 am, Andrew Yager wrote:
Hi,

We've got a bunch of headend services out in NextDC, Global and Eqx, and I see Eqx also have reported a transit outage on their eqx connect product (which i'm assuming is telstra cause it lines up), and I know a few other people who have services down. The services affected are all likely fed from the chatswood exch (although I can't 100% confirm this is the case).

Chatting to the Telstra Recall team, it looks like they're currently sending techs to a bunch of exchanges around the site and wanting to do tests in the DC's; but they all seem to be ignorant of the multiple cases for different services

Is anyone from Telstra watching along and able to get someone to correlate them together? I feel like someone should have picked up the link… but you know what they say about assumptions… and I can also see that there hasn't been an outage posted about it yet.

Andrew


_______________________________________________

AusNOG mailing list

AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>

http://lists.ausnog.net/mailman/listinfo/ausnog


Need technical support? Please contact our support department directly via email: support at binarynetworks.com.au<mailto:support at binarynetworks.com.au> or telephone: 1300 246 279 (option 2). Support requests that are sent direct to staff may not be actioned or may result in delays in responding to your enquiry.
Our company accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
_______________________________________________
AusNOG mailing list
AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>
http://lists.ausnog.net/mailman/listinfo/ausnog
_______________________________________________
AusNOG mailing list
AusNOG at lists.ausnog.net<mailto:AusNOG at lists.ausnog.net>
http://lists.ausnog.net/mailman/listinfo/ausnog


--
Simon Sharwood | JargonMaster Corporate Communications |
M +61 (0)414 37 37 26 |
E simon at jargonmaster.com<mailto:simon at jargonmaster.com> | W www.jargonmaster.com<http://www.jargonmaster.com>
24 North Street Marrickville NSW 2204 AUSTRALIA
ABN: 14743763968
Work blog: jargonmaster.wordpress.com<http://jargonmaster.wordpress.com>
Free/Busy details: http://www.jargonmaster.com/calendar/
I'm a member of  DHBC.org.au<http://DHBC.org.au> and a vExpert
[https://communities.vmware.com/servlet/JiveServlet/download/26788-1-122263/vExpert-2014-Badge.png]


--
Andrew Yager, CEO (BCompSc, JNCIS-SP, MACS (Snr) CP)
Real World Technology Solutions - IT People you can trust
Voice | Data | IT Procurement | Managed IT
rwts.com.au<http://rwts.com.au> | 1300 798 718

[https://docs.google.com/uc?export=download&id=18Hi40lXIo12No6i5e5ZgHAaVHVmn0FnX&revid=0B4fBbZ0cwq-1YnpYZDVPdEYxckFTNEUyb2NsYVdxUFNuYytjPQ]
Real World is a DellEMC Gold Partner

This document should be read only by those persons to whom it is addressed and its content is not intended for use by any other persons. If you have received this message in error, please notify us immediately. Please also destroy and delete the message from your computer. Any unauthorised form of reproduction of this message is strictly prohibited. We are not liable for the proper and complete transmission of the information contained in this communication, nor for any delay in its receipt. Please consider the environment before printing this e-mail.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20190403/b2c25aa8/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 15631 bytes
Desc: image001.png
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20190403/b2c25aa8/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 4119 bytes
Desc: image002.png
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20190403/b2c25aa8/attachment-0001.png>