[AusNOG] NBN HFC Woes

[Russell Langton]

Hi Chris,


Please raise with your RSP who can do nbn portal tests to help isolate.
Anything from HFC nbn modem to POI can only be touched by NBN.


On Sat, 5 May 2018, 12:53 pm Christopher Hawker, <me at chrishawker.com.au>
wrote:

> Hi All,
>
>
> I have a customer that is supposed to have a HFC service, however
> indicator lights appear to show that the device does not have a connection
> to the NBN Network (no surprises there). Would this likely be a problem
> between the utility box and the POI, or the utility box and the NTU? Is
> there anything that can potentially be done without having to wait for an
> NBN tech to go out to the site?
>
>
> Thanks,
>
> CH.
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