[AusNOG] NBN HFC Woes

[Christopher Hawker]

Hi All,


I have a customer that is supposed to have a HFC service, however indicator lights appear to show that the device does not have a connection to the NBN Network (no surprises there). Would this likely be a problem between the utility box and the POI, or the utility box and the NTU? Is there anything that can potentially be done without having to wait for an NBN tech to go out to the site?


Thanks,

CH.
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