[AusNOG] [AUSNOG] o365 experience

[James Deck]

We’ve had a lot of success, once the nuances were learned. Things that were tricky the first time around, but are okay once you get the hang of it:

- AD sync
- managing the users after AD sync is in place (having to edit the actual ADSI attributes is a bit strange)
- importing PST files into Online Archive (requires uploading to Azure blob storage via PowerShell)
- having different email addresses and logins (eg. jdeck at 1300webpro.com.au<mailto:jdeck at 1300webpro.com.au> as my login and deck as my AD login --> deck at 1300webpro.com.au<mailto:deck at 1300webpro.com.au> as my UPN)

Certainly, when you have weirdness and have to contact China it is an absolute nightmare. We have one at the moment where a user’s outgoing mail (external senders only) get stuck in the Outbox in Outlook for a period of time. The support person’s “resolution” was to use OWA.

On the whole, I would rate the experience of post-migration users as superior to on-prem (aside from when you have a “call China” problem). I am very much an on-prem person, so this assessment is saying something :)




​Kind Regards, 
​
James Deck
Managing Director
1300 Web Pro
p1300 932 776
ejdeck at 1300webpro.com.au
w1300webpro.com.au
aUnit 22, 489 South StreetToowoomba4350

Unit 14, 17 Karp Court
Bundall
4217
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From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Paul Wilkins <paulwilkins369 at gmail.com>
Date: Tuesday, 19 June 2018 at 11:04 am
To: "AusNOG at lists.ausnog.net" <ausnog at lists.ausnog.net>
Subject: [AusNOG] [AUSNOG] o365 experience

I'd be interested to hear general opinions and lessons learned from o365 migrations. So far as I've seen, the architecture (network and services) is complex, and user experience can never equal local Exchange.

So much so it leaves me wondering if the effort of migration can be justified? At the end of the day, you need a performant service, not finger pointing between networks and services, and blaming performance on insufficient network/proxy scale out.

Kind Regards

Paul Wilkins
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