[AusNOG] Anyone else seeing massive packet loss to AWS us-east-1 via Telia currently?

[Roger Lienert]

Hi All,

This is now resolved.

Seems HE has started doing something funky with our routes resulting in sending all our traffic to our Asia POP’s rather than our SJC POP.

We have disabled our transit links in HKG and SIN and service has been restored, working with HE for a permanent resolution.

Regards,
Roger at Vocus

From: AusNOG <ausnog-bounces at lists.ausnog.net> on behalf of Chris Prangnell <chris.prangnell at gmail.com>
Date: Tuesday, 30 January 2018 12:25 pm
To: "ausnog at lists.ausnog.net" <ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Anyone else seeing massive packet loss to AWS us-east-1 via Telia currently?

http://status.vocus.com.au/view-incident.aspx?IncidentID=403

On 30 January 2018 at 12:14, Matt Perkins <matt at spectrum.com.au<mailto:matt at spectrum.com.au>> wrote:
Yep Vocus is toast somewhere in telia. We dropped international from them and issue was resolved quickly.

Matt


On 30/1/18 12:03 pm, Karl Latiss wrote:
Add me to the list
 1?: [LOCALHOST]                      pmtu 1500
 1:  <office>          0.466ms
 1:  <office>          0.405ms
 2:  ip-245.202.255.49.in-addr.VOCUS.net.au<http://ip-245.202.255.49.in-addr.VOCUS.net.au>                0.998ms
 3:  BE-150.cor02.mel07.vic.VOCUS.net.au<http://BE-150.cor02.mel07.vic.VOCUS.net.au>                 158.514ms asymm 11
 4:  Hu-0-0-0-1.cor02.syd04.nsw.VOCUS.net.au<http://Hu-0-0-0-1.cor02.syd04.nsw.VOCUS.net.au>             166.813ms asymm 10
 5:  bundle-200.cor01.sjc01.ca.vocus.net<http://bundle-200.cor01.sjc01.ca.vocus.net>                 166.925ms asymm  9
 6:  bundle-100.bdr01.sjc01.ca.vocus.net<http://bundle-100.bdr01.sjc01.ca.vocus.net>                 166.976ms asymm  8
 7:  sjo-b21-link.telia.net<http://sjo-b21-link.telia.net>                              167.440ms asymm  8
 8:  nyk-bb3-link.telia.net<http://nyk-bb3-link.telia.net>                              240.303ms asymm 11
 9:  ldn-bb3-link.telia.net<http://ldn-bb3-link.telia.net>                              307.930ms asymm 10
10:  ldn-b7-link.telia.net<http://ldn-b7-link.telia.net>                               307.524ms asymm 12
11:  ldn-b7-link.telia.net<http://ldn-b7-link.telia.net>                               309.738ms asymm 13
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^C


On 30 January 2018 at 11:34, Giles Pollock <glp71s at gmail.com<mailto:glp71s at gmail.com>> wrote:
Hi Everyone,
A frustrating start to the morning with over 50% packet loss when trying to hit console.aws.amazon.com<http://console.aws.amazon.com>. Traffic heading via Vocus is fine up until it heads into Telia.net, specifically a-100-ic-300087-kbn-b3.c.telia.net<http://a-100-ic-300087-kbn-b3.c.telia.net>

Can't find any noise in the usual places yet that indicate theres an issue, so wondering if anyone else is seeing the same problem?

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--

/* Matt Perkins

        Direct 1300 137 379<tel:1300%20137%20379>        Spectrum Networks Ptd. Ltd.

        Office 1300 133 299<tel:1300%20133%20299>        matt at spectrum.com.au<mailto:matt at spectrum.com.au>

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