[AusNOG] nbn compensation to customer

Alex Moorhouse alex at 10mates.com.au
Wed Dec 26 20:57:31 EST 2018


Hi guys, anyone have experience in this?

If so could you describe your customers case and outcome?

Who is your wholesaler and or account manager? or do you have a direct
relationship with nbn?

I have a customer seeking compensation for an nbn tech missing an
appointment and thus the customer didn't go to work that day. Yes I know
previously there was no way nbn would pay out for this though I believe
things may have changed.

Cheers
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ausnog.net/pipermail/ausnog/attachments/20181226/b4db8c4d/attachment.html>


More information about the AusNOG mailing list