[AusNOG] Telstra Gateway Pro DSL modem issues?

[Narelle Clark]

LOL I wish. They're barely up to remove the cable and power cycle. To
top it all off the customer is in remote NSW.

I may be asking for remote hands tomorrow...

I'll take that as a yes, you've seen this before? It's one with fail
over to a dongle and the dongle is working fine. All other cisterns
flushing nicely.


Narelel

On Thu, Dec 20, 2018 at 5:49 PM Paul Wilkins <paulwilkins369 at gmail.com> wrote:
>
> 1 - Does customer know how to save config to non volatile storage?
> 2 - Update firmware (shellshock etc.) & change credentials / disable remote access
> 3 - Replace hardware (failed flash storage)
>
> Kind regards
>
> Paul Wilkins
>
> On Thu, 20 Dec 2018 at 16:39, Narelle Clark <narellec at gmail.com> wrote:
>>
>> Hi folks
>> I've got a customer with a Telstra Gateway Pro DSL modem that is
>> repeatedly losing its credentials and Telstra's advice are to do a
>> factory reset.
>>
>> Has anyone else seen this problem?
>>
>>
>> --
>>
>> Narelle Clark
>> narellec at gmail.com
>> _______________________________________________
>> AusNOG mailing list
>> AusNOG at lists.ausnog.net
>> http://lists.ausnog.net/mailman/listinfo/ausnog



-- 


Narelle
narellec at gmail.com