[AusNOG] Vendors back charging on support and maintenance.
Mal
malz at jetlan.com
Fri Apr 27 07:30:03 EST 2018
On 26/04/2018 5:39 PM, Ben Buxton wrote:
> Sounds like you're all getting shafted big-time by the vendors, and it's
> mostly because no one in this industry has the guts to stand up for
> themselves.
Bought your box in Australia .. then use the consumer guarantees. Its
not difficult.
>
Products must be of acceptable quality, that is:
*safe, lasting, with no faults
If your box fails, even outside the warranty period, then use the above.
It painful, but I've had repeated success.
The concept of lasting - is a fault at 4 years on your laptop covered by
"lasting", you bet.
Mal
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