[AusNOG] Telstra Wholesale Outage in Equinix ME1

[Michael J. Carmody]

We have a few Telstra "resold" wholesale services via AAPT, but thankfully only have one site with the 99% packet loss issue.

Our's is in Heidleburg, and the one packet every minute or so is actually annoyingly taunting in nature.

Also no feedback from fault, case, chasing updates. Something reasonably non-minor has gone boom inside of Telstra.

Here's hoping this magically starts working by the time I send this email...


-Michael

From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Nathan Brookfield
Sent: Thursday, 14 September 2017 12:50 PM
To: Michael Diamond <mdiamond at binarynetworks.com.au>; 'ausnog at lists.ausnog.net' <ausnog at lists.ausnog.net>
Subject: Re: [AusNOG] Telstra Wholesale Outage in Equinix ME1

I've had about 7 or 8 people from AUSNOG confirm they're seeing services impacted and Telstra are giving us pretty much no information even though it's resulting in multiple services being effectively hard down with 99% packet loss.

I do see that Exhibition fault was supposed to be resolved and was from yesterday, although we only saw this start at around 742am today so may be unrelated.

Kindest Regards,
Nathan Brookfield (VK2NAB)

Chief Executive Officer
Simtronic Technologies Pty Ltd

Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951
Web: http://www.simtronic.com.au<http://www.simtronic.com.au/> | E-mail: nathan.brookfield at simtronic.com.au<mailto:nathan.brookfield at simtronic.com.au>

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From: Michael Diamond [mailto:mdiamond at binarynetworks.com.au]
Sent: Thursday, September 14, 2017 12:47 PM
To: Nathan Brookfield <Nathan.Brookfield at simtronic.com.au<mailto:Nathan.Brookfield at simtronic.com.au>>; 'ausnog at lists.ausnog.net' <ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>>
Subject: RE: Telstra Wholesale Outage in Equinix ME1

Happy Thursday

We aren't in ME1 however we've been getting sporadic reports of TW transmission issues all over Melbourne CBD/ Inner East this morning. There was a resolved transmission fault at Exhibiton 5:20EST, but there's still a cryptic Telstra outage notification in Melbourne CBD on the Telstra service status page. Looks like internet is borked today.

Services should be restored:
By Monday 18 September
Last updated 12:38pm
Cause: Cable damage caused by independent construction in the area


Regards,
[BINARY NETWORKS]<http://www.binarynetworks.com.au/>
Michael Diamond / Chief Executive Officer
mdiamond at binarynetworks.com.au<mailto:mdiamond at binarynetworks.com.au>
BINARY NETWORKS
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From: AusNOG [mailto:ausnog-bounces at lists.ausnog.net] On Behalf Of Nathan Brookfield
Sent: Thursday, 14 September 2017 8:46 AM
To: 'ausnog at lists.ausnog.net' <ausnog at lists.ausnog.net<mailto:ausnog at lists.ausnog.net>>
Subject: [AusNOG] Telstra Wholesale Outage in Equinix ME1


Hi Guys,



Is their anyone else on list who has a TW aggregated head-end in Equinix ME1 who is experiencing any issues this morning? We are able to see MAC addresses across the physical port but have customers reporting that services are flapping.



Kindest Regards,

Nathan Brookfield (VK2NAB)



Chief Executive Officer

Simtronic Technologies Pty Ltd



Local: (02) 4749 4949 | Fax: (02) 4749 4950 | Direct: (02) 4749 4951

Web: http://www.simtronic.com.au<http://www.simtronic.com.au/> | E-mail: nathan.brookfield at simtronic.com.au<mailto:nathan.brookfield at simtronic.com.au>

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